Desa VSGF33NR installation manual Observed Problem Possible Cause Remedy

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UNVENTED NATURAL GAS FIREPLACE

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most fireplaces. If noise is excessive, contact qualified ser- vice person

Fireplace produces unwanted odors	1.	Fireplace burning vapors from paint, hair
		spray, glues, cleaners, chemicals, new
		carpet, etc. (see IMPORTANT statement
		above)
	2.	Gas leak. See Warning statement
		above

1.Open window and ventilate room. Stop using odor causing products while fire- place is running

2.Locate and correct all leaks (see Check- ing Gas Connections, page 12)

Fireplace shuts off in use (ODS operates)	1.	Not enough fresh air is available
	2.	Low line pressure
	3.	ODS/pilot is partially clogged

1.Open window and/or door for ventilation

2.Contact local natural gas company

3.Clean ODS/pilot (see Cleaning and Maintenance, page 17)

Gas odor even when control knob is in OFF 1.	Gas leak. See Warning statement	1.	Locate and correct all leaks (see Check-
position	above		ing Gas Connections, page 12)
2.	Control valve defective	2.	Replace control valve

Gas odor during combustion	1.	Foreign matter between control valve
		and burner
	2.	Gas leak. See Warning statement
		above

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 12)

Dark residue on logs or inside of fireplace Note: After removing all causes of residue deposits, completely clean fireplace and ap- pliance of all residue before reusing appliance.

1.Improper log placement

2.Drafts or other air currents affecting flame pattern

3.Air holes at burner inlet blocked

4.Burner flame holes blocked

1.Properly locate logs (see Installing Logs, page 13)

2.Eliminate source of drafts around heater

3.Clean out air holes at burner inlet. Peri- odically repeat as needed

4.Remove blockage or replace burner

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