Dell 9150 - page 52

52 Solving Problems

Contents

Main www.dell.com | support.dell.com Dell Dimension 9150 Owners Manual Notes, Notices, and Cautions Contents 1 Setting Up and Using Your Computer. . . . . . . . . . . . . . . . 13 4 2 Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 3 Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 53 4 Removing and Installing Parts. . . . . . . . . . . . . . . . . . . . . 63 6 5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Page Finding Information NOTE: 10 NOTE: 12 Setting Up and Using Your Computer Setting Up a Printer Printer Cable Connecting a USB Printer Connecting to the Internet Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Using a Media Card Reader (Optional) Connecting Two Monitors Connecting Two Monitors With VGA Connectors Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector Connecting a TV Changing the Display Settings Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Power Management Standby Mode Hibernate Mode Power Options Properties Page IEEE 1394 Hyper-Threading About Your RAID Configuration RAID Level 0 Configuration RAID Level 1 Configuration Configuring Your Computer for RAID Configuring for RAID Using the Intel RAID Option ROM Utility Page Configuring for RAID Using the Intel Application Accelerator Page Page Understanding Intel Viiv Technology (Optional) Using Intel Viiv Quick Resume Technology (Optional) Enabling the QRT Feature in System Setup Enabling the QRT feature in the Operating system Solving Problems Troubleshooting Tips Battery Problems 38 Drive Problems CD and DVD drive problems Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems Page Error Messages 42 Media Card Reader Problems Keyboard Problems NOTE: Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems Memory Problems Mouse Problems Network Problems Power Problems 48 Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers 50 No sound from headphones Video and Monitor Problems If the screen is blank If the screen is difficult to read Page Troubleshooting Tools Diagnostic Lights 54 Page Dell Diagnostics Dell Diagnostics Main Menu Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Page Removing and Installing Parts Before You Begin Recommended Tools Turn Off Your Computer Before Working Inside Your Computer Front View of the Computer 66 Back View of the Computer Removing the Computer Cover Page Inside View of Your Computer System Board Components Memory Memory Overview Page Installing Memory Page Removing Memory Cards PCI Cards Page Page Page PCI Express Cards Page Page Page Page Page Page Page Drive Panels Removing the Drive Panel Removing the Drive-Panel Insert Replacing the Drive-Panel Insert Replacing the Drive Panel Drives General Installation Guidelines Hard Drive Removing a Hard Drive Installing a Hard Drive Adding a Second Hard Drive Floppy Drive Removing a Floppy Drive Page Installing a Floppy Drive Media Card Reader Removing a Media Card Reader Page Installing a Media Card Reader CD/DVD Drive Removing a CD/DVD Drive Installing a CD/DVD Drive Page Battery Replacing the Battery Replacing the Computer Cover Page Appendix Specifications Page Page 112 NOTE: System Setup Overview Entering System Setup Page 116 System Setup Options NOTE: 118 NOTE: Boot Sequence Page Clearing Forgotten Passwords Clearing CMOS Settings Cleaning Your Computer Computer, Keyboard, and Monitor Mouse Floppy Drive Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) Class A Class B FCC Identification Information Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Index A B C D E F H I K N O P R S T U V W