Network Problems

46

Power Problems

47

Printer Problems

48

Scanner Problems

48

Sound and Speaker Problems

49

No sound from speakers

49

No sound from headphones

50

Video and Monitor Problems

50

If the screen is blank

50

If the screen is difficult to read

51

3Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Diagnostic Lights

53

Dell Diagnostics

56

Dell Diagnostics Main Menu

56

Drivers

57

What Is a Driver?

57

Identifying Drivers

58

Reinstalling Drivers

58

Resolving Software and Hardware Incompatibilities

59

Restoring Your Operating System

59

Using Microsoft Windows XP System Restore

60

Using Dell PC Restore by Symantec

61

4 Removing and Installing Parts

63

Before You Begin

63

Recommended Tools

63

Turn Off Your Computer

63

Before Working Inside Your Computer

64

Front View of the Computer

65

Back View of the Computer

67

Contents

5

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Dell 9150 manual Resolving Software and Hardware Incompatibilities, Using Microsoft Windows XP System Restore