TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is normal with most fireplaces.

just after burner is lit or shut off

 

tracting while cooling

 

If noise is excessive, contact qualified

 

 

 

 

service person

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

2.

top above

2.

ing Gas Connections, page 18)

 

Control valve defective

Replace control valve

 

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

2.

and burner

2.

eign matter

 

Gas leak. See Warning statement at

Locate and correct all leaks (see Connect-

 

 

top above

 

ing Fireplace to Gas Supply, page 17)

 

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

2.

Debris around burner air mixer

2.

not excessively impinge on it

 

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see log placement

 

2.

Air holes at burner inlet blocked

2.

sections on page 20)

 

Clean out air holes at burner inlets. Pe-

 

3.

Burner flame holes blocked

3.

riodically repeat as needed

 

Remove blockage or replace burner

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

5.

Excessive amounts of embers and pan

5.

restrictions or obstruction

 

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

108860-01D

www.desatech.com

27

Page 26 Page 28
Page 27
Image 27
Desa (V)T32EN installation manual Gas leak. See Warning statement at, Top above
Page 26 Page 28

(V)T32EN specifications

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