Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA’s Customer Service Depart- ment at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

model number of your fireplace

the replacement part number

Service Hints

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

fireplace will not produce specified heat

propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local gas supplier.

Technical Service

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA’s Customer Service Depart- ment at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA’s technical service web site at www.desatech.com.

Specifications

Btu

 

(V)T32EN(R)

 

(V)T36EN(R)

 

(V)T32EP(R)

 

(V)T36EP(R)

12,000/18,000 Btu/hr

18,000/26,000 Btu/hr

11,000/17,000 Btu/hr

17,000/24,000 Btu/hr

Gas Type

 

Natural

 

Natural

 

Propane/LP

 

Propane/LP

Ignition

 

Electronic

 

Electronic

 

Electronic

 

Electronic

Manifold Pressure

 

3.5" w.c.

 

3.5" w.c.

 

10.0" w.c.

 

10.0" w.c.

Minimum Inlet Supply Pressure

 

5.5" w.c.

 

5.5" w.c.

 

11.0" w.c.

 

11.0" w.c.

Dimension, Inches/mm (HxWxD)

 

 

 

 

 

 

 

 

Fireplace (Actual size of

32

1/4" x 34 1/2" x 16

5/8"

36" x 41" x 21 1/8"

32

1/4" x 34 1/2" x 16

5/8"

36" x 41" x 21 1/8"

firebox. Measurements do not

include nailing flanges or

81.9 x 87.6 x 42.2 cm

91.4 x 104.1 x 53.7 cm

81.9 x 87.6 x 42.2 cm

91.4 x 104.1 x 53.7 cm

standoffs).

 

 

 

 

 

 

 

 

Carton

33

1/2" x 37 1/2" x 17

1/2"

38" x 44" x 22"

33

1/2" x 37 1/2" x 17

1/2"

38" x 44" x 22"

Weight, lbs/kg*

85.1 x 95.3 x 44.5 cm

96.5 x 111.8 x 55.9 cm

85.1 x 95.3 x 44.5 cm

96.5 x 111.8 x 55.9 cm

 

80 lbs/36 kg

 

120 lbs/55 kg

 

80 lbs/36 kg

 

120 lbs/55 kg

Fireplace

 

 

 

 

Shipping

 

83 lbs/38 kg

 

123 lbs/56 kg

 

83 lbs/38 kg

 

123 lbs/56 kg

*For refractory lined models add 45 pounds for 32" models and 60 pounds for 36" models.

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Desa (V)T32EN installation manual Replacement Parts, Service Hints, Technical Service, Specifications

(V)T32EN specifications

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