Troubleshooting
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Orange flame in burner during | 1. | Not enough air | 1. | Check burner for dirt and |
burner combustion |
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| debris. If found, clean burner |
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| (see Cleaning and Mainte- |
| 2. | Gas regulator defective | 2. | nance, page 12) |
| Replace gas regulator | |||
Slight smoke or odor during | 1. | Residues from manufac- | 1. | Problem will stop after a few |
initial operation |
| turing processes and logs |
| hours of operation |
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| curing |
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Appliance produces a whistling | 1. | Turning control knob to HI | 1. | Turn control knob to LO |
noise when burners are lit |
| position when burners are |
| position and let warm up for |
| 2. | cold | 2. | a minute |
| Air in gas line | Operate burners until air is | ||
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| removed from line. Have gas |
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| line checked by local natural |
| 3. | Air passageways on appli- | 3. | or propane/LP gas company |
| Observe minimum installation | |||
| 4. | ance blocked | 4. | clearances (see page 6) |
| Dirty or partially clogged | Clean burners (see Cleaning | ||
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| burner orifice(s) |
| and Maintenance, page 12) |
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| or replace burner orifice |
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White powder residue forming | 1. | When heated, vapors from | 1. | Turn appliance off when using |
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet |
walls or furniture |
| cleaners, etc. may turn into |
| cleaners, or similar products |
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| white powder residue |
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Remote does not function | 1. | Battery is not installed. Bat- | 1. | Replace batteries in receiver |
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| tery power is low |
| and remote control |
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Appliance produces a clicking/ | 1. | Metal expanding while heat- | 1. | This is common with most |
ticking noise just after burners |
| ing or contracting while |
| appliances. If noise is exces- |
are lit or shut off |
| cooling |
| sive, contact qualified service |
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| person |
www.desatech.com | 15 |
