Troubleshooting
WARNING: Turn off log set and let cool before servicing. Only a qualified service person should service and repair log set.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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When ignitor button is pressed, | 1. Ignitor electrode not con- | 1. | Reconnect ignitor cable | |
there is no spark at pilot | 2. | nected to ignitor cable | 2. | Free ignitor cable if pinched |
| Ignitor cable pinched or | |||
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| wet |
| by any metal or tubing. Keep |
| 3. | Piezo ignitor nut is loose | 3. | ignitor cable dry |
| Tighten nut holding piezo | |||
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| ignitor to base panel of log |
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| set. Nut is located behind base |
| 4. | Broken ignitor cable | 4. | panel |
| Replace ignitor cable | |||
| 5. | Bad piezo ignitor | 5. | Replace piezo ignitor |
| 6. | Ignitor electrode positioned | 6. | Replace ignitor electrode |
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| wrong or broken |
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When ignitor button is pressed, | 1. Gas supply turned off or | 1. | Turn on gas supply or open | |
there is spark at pilot but no |
| equipment shutoff valve |
| equipment shutoff valve |
ignition | 2. | closed | 2. | Turn control knob to PILOT |
| Control knob not in PILOT | |||
| 3. | position | 3. | position |
| Control knob not pressed in | Press in control knob while in | ||
| 4. | while in PILOT position | 4. | PILOT position |
| Air in gas lines when in- | Continue holding down con- | ||
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| stalled |
| trol knob. Repeat igniting op- |
| 5. | Depleted gas supply (pro- | 5. | eration until air is removed |
| Contact local propane/LP gas | |||
| 6. | pane/LP only) | 6. | company |
| Pilot is clogged | Clean pilot (see Cleaning and | ||
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| Maintenance, page 12) or |
| 7. | Gas regulator setting is not | 7. | replace pilot assembly |
| Replace gas regulator | |||
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| correct |
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www.desatech.com | 13 |
