Sharp AL-1215 operation manual Troubleshooting the Unit

8 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver.

TROUBLESHOOTING

If any problem occurs, check the list below before contacting our Technical Assistance Department.

Problem	Possible cause	Solution	Page
	Unit plugged in?	Plug the unit into a grounded outlet.	12
Unit does not	Power switch on?	Turn the power switch on.	12
	Side cover closed securely?	Gently close the side cover.	11
operate.
	Front cover closed?	Gently close the front cover and then	11
		close the side cover.
	Is the original placed face	Place the original face down on the
Blank copies	down on the original table	original table or face up in the SPF/	47, 48
	or face up in the SPF/	RSPF.
	RSPF?
	Is original image too dark or	Adjust the exposure manually.	49
	too light?
Copies are too	Is the unit in the automatic	Adjust the automatic exposure level.	50
dark or too light.	exposure mode?
	Is the unit in the photo	Cancel the photo exposure mode.	49
	exposure mode?
Dust, dirt,	Original table or original	Clean regularly.	59
	cover dirty?
smudges appear
	Original smudged or	Use a clean original.
on copies.			–
	blotchy?
Striped copies	Is transfer charger clean?	Clean the transfer charger.	60
	Non-standard paper used?	Use standard paper. If using special
		papers, feed the paper through the	14
		single bypass/multi-bypass tray.
	Paper curled or damp?	Store paper flat in the wrapper in a	–
		dry location.
Paper misfeeds
	Pieces of paper inside unit?	Remove all pieces of misfed paper.	63
frequently.
	Paper guides in the paper	Set the guides properly depending on	15, 17
	tray not set properly?	the paper size.
	Too much paper in the	Remove excessive paper from the
	paper tray or multi-bypass	tray.	15, 17
	tray?
	Is the paper too heavy?	Use paper within the specified range.	14
Images rub off the	Paper damp?	Replace with dry paper. If the unit is
copy easily.		not used for long time, remove the	71
		paper from the paper tray and store it
		in its wrapper in a dry location.

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