30

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

 

natural gas company

 

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

 

ances (see page 8)

 

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

 

 

 

 

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot (manual ignition mode)

 

tor cable

 

 

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

 

base panel

 

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

 

6.

Ignitor electrode broken

6.

Replace piezo ignitor

 

 

7.

Ignitor electrode positioned wrong

7.

Replace piezo ignitor and bracket

 

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at ODS/pilot but no ignition (manual

 

shutoff valve closed

 

shutoff valve

ignition mode)

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position full

 

 

 

 

 

counterclockwise

 

 

3.

Air in gas lines when installed

3.

Continue holding control knob in full

 

 

 

 

 

counterclockwise position. Repeat

 

 

 

 

 

igniting operation until air is removed

 

 

4.

Depleted gas supply (propane/LP only)

4.

Contact local propane/LP gas company

 

 

5.

ODS/pilot is clogged

5.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 28) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

6.

Gas regulator setting is not correct

6.

Replace gas regulator

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully turned counter-

1.

Turn control knob fully counterclock-

control knob is released (manual ignition

 

clockwise

 

wise

mode)

2.

Control knob not held long enough

2.

After ODS/pilot lights, hold control

 

 

 

 

 

knob for 30 seconds

 

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

lem could be caused by one or both of

 

Maintenance, page 28) or replace ODS/

 

 

 

the following:

 

pilot assembly

 

 

 

A) Low gas pressure

 

 

 

 

 

 

 

B) Dirty or partially clogged OD S/pilot

 

 

 

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

 

7.

Control valve damaged

7.

Replace control valve

 

For

 

.

 

.com

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Page 30
Image 30
Desa VTGF33NR, VTGF33PR, CGEFP33PR installation manual For Com

VTGF33NR, CGEFP33PR, VTGF33PR specifications

Desa VTGF33PR, CGEFP33PR, and VTGF33NR are innovative heating solutions designed to enhance comfort and provide efficient warmth in various living spaces. These products are particularly popular for their advanced features, energy efficiency, and usability.

The Desa VTGF33PR is a natural gas vent-free infrared heater that showcases a sleek design and powerful performance. One of its standout features is its infrared technology, which allows for direct heating by warming surfaces in the room rather than just the air. This results in faster warmth and efficient energy use. The VTGF33PR also comes equipped with a thermostat, ensuring optimal temperature regulation and control over heating preferences. With a heating capacity of 33,000 BTUs, it is suitable for larger areas, providing consistent and reliable warmth even in larger spaces.

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