CHDV34NA, PA DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, pages 19 and 20)

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 24

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, pages 19 and 20)

 

 

5.

Horizontal vent improperly pitched

5.

Horizontal vent termination should slope

 

 

 

 

 

down only enough to prevent any water

 

 

 

 

 

from entering the unit. The maximum

 

 

 

 

 

downward slope of the vent termination

 

 

 

 

 

is 1/4" for any horizontal run

 

 

6.

Glass too loose and air tight gasket leaks

6.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

7.

Bad thermopile or thermocouple

7.

Replace faulty component

 

 

8.

Improper vent cap installation

8.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, pages 19 and 20)

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Embers, page 23)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

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Desa Tech CHDV34NA, CHDV34PA installation manual Gas leak. See Warning statement, Above
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CHDV34PA, CHDV34NA, CHDV34PA specifications

The Desa Tech CHDV34NA, CHDV34PA, and CHDV34P are advanced heating solutions that combine efficiency, reliability, and modern technology to meet the needs of today's consumers. Each model is designed to provide optimal heating while ensuring safety and ease of use, making them ideal for both residential and commercial applications.

One of the standout features of the CHDV34 series is its impressive heating capacity. With a thermal efficiency that exceeds industry standards, these units can heat up spaces quickly while minimizing energy consumption. This makes them an attractive option for those looking to reduce their energy bills without sacrificing comfort. The versatile design allows for installation in various settings, whether in living rooms, offices, or commercial spaces.

The CHDV34NA model is particularly noteworthy for its natural gas operation, making it an eco-friendly choice. Natural gas provides a clean-burning fuel option that lowers carbon emissions compared to traditional heating methods. This model comes equipped with advanced safety features, including a built-in oxygen depletion sensor, ensuring that the unit operates safely by shutting off if oxygen levels become too low.

In contrast, the CHDV34PA model runs on propane, making it a flexible alternative for those who may not have access to natural gas lines. This model shares many of the same high-efficiency features as its natural gas counterpart, offering an easy transition for users looking to switch fuel sources.

Both models utilize an innovative electronic ignition system, which enhances reliability by eliminating the need for a standing pilot light. This technology not only saves energy but also simplifies the ignition process, allowing users to enjoy a swift heating experience.

Moreover, the CHDV34PA model is compatible with a range of optional accessories, including remote controls and programmable thermostats, allowing for personalized heating management. This level of customization ensures comfort and convenience, as users can easily adjust their settings according to their specific needs.

Overall, the Desa Tech CHDV34NA, CHDV34PA, and CHDV34P models are designed with modern consumers in mind. Their blend of efficiency, eco-friendliness, and advanced features make them stand out in the market, providing reliable heating solutions that cater to a variety of lifestyles and preferences. Whether opting for natural gas or propane, users can trust these models to deliver on performance while maintaining cost-effectiveness and safety.
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