OWNER’S MANUAL
TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
Delayed ignition of burner | 1. | Manifold pressure is too low | 1. | Contact local natural gas company |
| 2. | Burner orifice or burner manifold ports | 2. | Clean burner (see Cleaning and Mainte- |
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| clogged |
| nance, page 10) or replace burner orifice |
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Burner backfiring during combustion | 1. | Burner orifice or burner manifold ports | 1. | Clean burner (see Cleaning and Mainte- |
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| clogged or damaged |
| nance, page 10) or replace burner orifice |
| 2. | Damaged burner | 2. | Replace damaged burner |
| 3. | Gas control defective | 3. | Replace gas control |
Fireplace produces a clicking/ticking noise just after burner is lit or shut off
1.Lava rock, refractory logs, or metal parts expanding while heating or contracting while cooling
1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person
Fireplace produces unwanted odors | 1. Gas leak. See Warning statement at |
| bottom of page |
1.Locate and correct all leaks (see Check- ing Gas Connections, pages 5 and 6)
Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement at | 1. | Locate and correct all leaks (see Check- |
position |
| bottom of page |
| ing Gas Connections, pages 5 and 6) |
| 2. | Control valve defective | 2. | Replace control valve |
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Gas odor during combustion | 1. | Gas leak. See Warning statement at | 1. | Locate and correct all leaks (see Check- |
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| bottom of page |
| ing Gas Connections, pages 5 and 6) |
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Soot on logs | 1. | Sooting on the logs is natural | 1. | Clean soot with a soft bristle brush |
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone near fireplace
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
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