Setting the Initial Hook Switch State (SW1:4)
SW1 switch 4 (SW 1:4 in Figure 2) sets the initial hook
4.Insert the board’s edge connector into the bus slot.
5.Replace and tighten the retaining screw.
RMA Process
Regulatory Notices
switch state for the D/41H and D/21H board. This setting is active only when the PC is powered on but the firmware has not yet been downloaded to the board.
If the initial hook switch state is set to
Once the firmware is downloaded, the hook switch state is set to
It is not necessary to set all D/41H or D/21H boards in the system to the same initial hook switch state.
Caller | Hook Switch | SW1:4 Top | Set |
Hears | State | Edge View | SW1:4 |
Ring no |
|
| off | |
answer | 1 | 2 | 3 | 4 |
|
|
|
| |
(default) |
|
|
|
|
Busy |
|
| on | |
| 1 | 2 | 3 | 4 |
Note: If the PC is not powered on, the inbound call response is ring no answer when a board receives a call.
Increasing Ring Detection Threshold Behind a PBX
If a board has problems detecting rings behind a PBX, you can lower the ring detection threshold. To lower the threshold on a
Channel 1 | Jumper JP101 |
Channel 2 | Jumper JP201 |
Channel 3 | Jumper JP301 |
Channel 4 | Jumper JP401 |
Note: A lower threshold may be too sensitive for boards connected to the CO and cause false detection of rings.
Installing the Hardware
1. Prepare a |
the system, and disconnect the system’s power cords |
Select a new slot and repeat steps
Make the Connections
Figure 3. Bracket showing voice ports |
nThe D/41H and D/21H support a single analog voice channel per
nA standard telephone will not function when directly attached to a D/41H or D/21H
After Installing the Hardware
nInstall the voice board software as described in the documentation provided for the Dialogic software release and operating system in use.
nTest the boards using D40CHK.EXE or other diagnostic utilities such as UDD (Universal Dialogic Diagnostics) that came with the Dialogic software release for the D/41H and D/21H.
nFor specifications and product information, refer to the Dialogic
Warranty Period
If you suspect you have a problem board, you can return the board to Dialogic for servicing. The following outlines the procedures that make up the Return Material Authorization (RMA) Process.
1.Check to see if the problem is due to a mistake or oversight in the installation process. Be sure to run the diagnostic utility if you have not already done so.
2.Call Dialogic Technical Support at
3.Call the RMA coordinator at
4.While observing correct
5.Repack the board, observing correct
6.Write the RMA number on the outside of the box you are shipping (for example, RMA #2973) and send the package to the attention of the RMA number assigned.
7.Ship the board to Dialogic at the following address. Dialogic is not responsible for risk of loss or damage in transit.
Dialogic Corporation 1515 Route 10
Parsippany, New Jersey 07054
United States
Federal Communications Commission (FCC)
FCC Part 15 Rules, Subpart B § 15.105
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Part 68 Rules, Subpart § 68.218
The D/41H and D/21H boards are registered with the Federal Communications Commission, which places several restrictions on their use.
1. Connection of this equipment to party lines is subject to state tariffs. Contact your state public service commission for information.
2. This equipment cannot be connected to a coin service (Central Office implemented systems).
3. This equipment complies with Part 68 of the FCC rules. On the mounting bracket (or enclosure) of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. The FCC Registration Number is EBZUSA
NOTE: The REN is used to determine the number of devices you may connect to your telephone line and still have assurance that all of those devices will ring properly when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line as determined by the RENs, call your local telephone company and request information on the maximum REN for your calling area.
If requested, the FCC Registration Number and REN must be provided to the telephone company.
4. The telephone company may make changes in its technical operation or procedures. If these changes affect the use of this equipment, the telephone company is required to give you advance notice.
5. If you experience any trouble with the telephone line during or after installing this equipment, disconnect the equipment from the t elephone line to determine if the equipment is causing difficulties. Once the equipment has been disconnected, by either you or the telephone company, do not reconnect it until the problem has been corrected or the Dialogic equipment repaired by Dialogic Corporation as defined below.
6. Any repairs to this equipment must be carried out by Dialogic Corporation or our designated agent. This stipulation is required by the FCC and applies during and after the warranty period. If you suspect the equipment is
If checking the installation procedures does not locate the problem, contact your field service representative or our home office. The home office address is:
Dialogic Corporation 1515 Route 10 Parsippany, NJ 07054 (973)
Canadian Department of Communications
CS
The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain tele- communications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground con- nections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number (LN) associated to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used
by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.
Dialogic models D/41H and D/21H have a load number of 5.
Canadian Department of Communications ICES -003 Issue 2:
This Class A digital apparatus meets all requirements of the Canadian
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le material broilleur du Canada.
| from electrical outlets. See Figure 1. |
2. | Remove the PC cover. |
3. | Select an empty ISA expansion bus slot, and remove |
| the slot’s retaining screw and access coverplate. |
The D/41H and D/21H boards have lifetime warranties. See the Hardware Limited Warranty card for coverage details.
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