Digimate DGL32 manual Troubleshooting, Symptoms Check Items

Other Information

Troubleshooting

Perform the adjustments according to Instruction Manual. If the problem still exists, you cannot correct the problem, stop using the DISPLAY and contact your dealer or the nearest service center for further assistance.

SYMPTOMS	CHECK ITEMS
No picture	Make sure the power cord is firmly plugged in the socket.
	Make sure the power switch is turned on.
a) Power indicator
	Make sure the AC socket is OK.
does not light up.
	Check if the Remote control it may need new batteries
No picture	Make sure the DISPLAY is ON
b) Power indicator is	Check if the signal cable is properly connected.
green.	Increase the CONTRAST and/or BRIGHTNESS.
No Picture	The DISPLAY is on power saving mode, touch the keyboard or
	the mouse.
c) Power indicator is
	Make sure the DISPLAY is ON.
red.
	Make sure the signal cable is properly connected.
Unclear picture,	Make sure the TV signal is received or cables are connected
Noise	well.
	Make sure the audio cables are properly connected.
No Sound	Make sure the headphone is not connected.
	Make sure the “Mute” function is not set.
	If picture is received, adjust the TV system setting correctly.
Display is too dark or	Lower the contrast and brightness from OSD or input device.
too bright.
Display is not in the	Adjust the image position using H-position or V-position in OSD.
center.	(PC mode only)
Display vibration.	Check if the power voltage is within the spec.
	Check if the signal cables are properly connected.
After-image remains	This is a characteristic of liquid crystal, that will not cause a
after turns TV off	malfunction and disappear after few minutes
Distorted image	Make sure the aspect ratio is set properly.
Purple image	Check if Proper signal type of “Component” setting is set.
Out of Range	Check if the input signal is acceptable for display.
Green, red, blue,	This is characteristic of liquid crystal. It will not cause a
white dots on screen	malfunction.
	Make sure battery’s power is ok or wrong battery polarity
Remote control	orientation.
	Remove the obstacle between remote control and DISPLAY.
cannot work
	Check if one of Key buttons is stuck to cause a malfunction.
	Note that the distance from DISPLAY should be less than 15 ft.
	1. User must select the submenu “Set Password” in “Parental
	Controls” menu from OSD and enter the master password:
Lost password	3609. Then you can set a new password for confirmation. All
for parental control	old settings in “Parental Controls” menu will not be changed
	any more.
	2. You can call service center for master password.

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