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Other Information
Troubleshooting
Perform the adjustments according to Instruction Manual. If the problem still exists, you cannot correct the problem, stop using the DISPLAY and contact your dealer or the nearest service center for further assistance.
SYMPTOMS | CHECK ITEMS | |
No picture | Make sure the power cord is firmly plugged in the socket. | |
Make sure the power switch is turned on. | ||
a) Power indicator | ||
Make sure the AC socket is OK. | ||
does not light up. | ||
Check if the Remote control it may need new batteries | ||
| ||
No picture | Make sure the DISPLAY is ON | |
b) Power indicator is | Check if the signal cable is properly connected. | |
green. | Increase the CONTRAST and/or BRIGHTNESS. | |
No Picture | The DISPLAY is on power saving mode, touch the keyboard or | |
the mouse. | ||
c) Power indicator is | ||
Make sure the DISPLAY is ON. | ||
red. | ||
Make sure the signal cable is properly connected. | ||
| ||
Unclear picture, | Make sure the TV signal is received or cables are connected | |
Noise | well. | |
| Make sure the audio cables are properly connected. | |
No Sound | Make sure the headphone is not connected. | |
Make sure the “Mute” function is not set. | ||
| ||
| If picture is received, adjust the TV system setting correctly. | |
Display is too dark or | Lower the contrast and brightness from OSD or input device. | |
too bright. |
| |
Display is not in the | Adjust the image position using | |
center. | (PC mode only) | |
Display vibration. | Check if the power voltage is within the spec. | |
Check if the signal cables are properly connected. | ||
| ||
This is a characteristic of liquid crystal, that will not cause a | ||
after turns TV off | malfunction and disappear after few minutes | |
Distorted image | Make sure the aspect ratio is set properly. | |
Purple image | Check if Proper signal type of “Component” setting is set. | |
Out of Range | Check if the input signal is acceptable for display. | |
Green, red, blue, | This is characteristic of liquid crystal. It will not cause a | |
white dots on screen | malfunction. | |
| Make sure battery’s power is ok or wrong battery polarity | |
Remote control | orientation. | |
Remove the obstacle between remote control and DISPLAY. | ||
cannot work | ||
Check if one of Key buttons is stuck to cause a malfunction. | ||
| ||
| Note that the distance from DISPLAY should be less than 15 ft. | |
| 1. User must select the submenu “Set Password” in “Parental | |
| Controls” menu from OSD and enter the master password: | |
Lost password | 3609. Then you can set a new password for confirmation. All | |
for parental control | old settings in “Parental Controls” menu will not be changed | |
| any more. | |
| 2. You can call service center for master password. |
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