Trouble
Shooting Guide
About STB
Problem Solution
Does not display any
message on the front panel or
STB has no power.
Check the main power cable and check that it is plugged into a
suitable power outlet.
Check whether STB is in Standby mode.
No Picture Ensure that the STB is switched on (see above).
Check the video output port (SCART) is firmly connected to
the TV or VCR.
Check that you have selected the correct channel or Video
Output on your TV.
Check the brightness level of the TV.
Poor picture quality See "No Picture" above.
Check the signal level, if this is low then try adjusting the
alignment of your dish.
No Sound See "No Picture" above.
Check the volume level of the TV and STB.
Check the Mute status of the TV and STB.
Remote Control does not
operate Point remote control directly towards the STB.
Check and replace batteries.
No or Bad Signal Check the LNB - replace LNB if necessary.
Check the cable from the LNB.
Check the position of the dish - realign dish if necessary.
If you are using a DiSEqC 1.0 switch, check that you have
connected the LNBs to the correct connections on the switch.
Check the "Signal Strength" and the "Signal Quality" in the
Signal Status menu.
On-Screen Error Messages
38