Dimplex DFB8842 owner manual Warranty, What Dimplex will do in the event of a defect

Warranty

have proof of purchase, catalogue/ model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during (i) the 5 year limited warranty period for products other than fireplace surrounds (mantels) and trims, and (ii) the

1 year limited warranty period for surrounds (mantels) and trims, you have the following rights:

•Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services.

•For products (other than surrounds (mantels) and trims) for the period ending at midnight on the first anniversary of the date of first purchase, Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement

is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the

purchase price for such product or part. This limited warranty entitles the purchaser to on-site or in-home warranty services. Accordingly, Dimplex will be responsible for all labour and transportation costs associated with the repair or replacement of the product or part except as follows: (i) charges may be levied for travel costs incurred to travel to the purchaser’s site where the product is located if the purchaser’s site is beyond 30 miles (48 km) from the closest service depot of Dimplex’s dealer or service agent; and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the product.

•For products (other than surrounds (mantels) and trims) for the period commencing

at 12:01 a.m. on the day after the first anniversary of the first purchase and ending at midnight on the fifth anniversary of the date of first purchase, this limited warranty entitles the purchaser to replacement parts only without charge. If Dimplex is unable to replace such part, or if replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of replacement, choose to refund the purchase price for such part. The purchaser shall not be entitled

to on-site or in-home warranty

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