Warranty
product is located if the purchaser’s | to repair or replace such product or | |
site is beyond 30 miles (48 km) from | part, or if repair or replacement is not | |
the closest service depot of Dimplex’s | commercially practicable or cannot | |
dealer or service agent; and (ii) | be timely made, Dimplex may, in lieu | |
the purchaser is solely responsible | of repair or replacement, choose to | |
for providing clear access to all | refund the purchase price for such | |
serviceable parts of the product. | product or part. The purchaser shall | |
• For products (other than surrounds | not be entitled to | |
services. The purchaser is responsible | ||
(mantels) and trims) for the period | ||
for all expenses incurred for repair | ||
commencing at 12:01 a.m. on the | ||
or replacement of such product or | ||
day after the first anniversary of | ||
part including, without limitation, all | ||
the first purchase and ending at | ||
shipping costs and transportation costs | ||
midnight on the fifth anniversary | ||
to and from the authorized dealer’s or | ||
of the date of first purchase, this | ||
service agent’s business and all labour | ||
limited warranty entitles the purchaser | ||
costs. Such costs shall not be the | ||
to replacement parts only without | ||
responsibility of Dimplex. | ||
charge. If Dimplex is unable to replace | ||
such part, or if replacement is not | • | |
commercially practicable or cannot | provided under this warranty may be | |
be timely made, Dimplex may, in lieu | performed at the purchaser’s specific | |
of replacement, choose to refund the | request and expense at Dimplex’s | |
purchase price for such part. The | ||
purchaser shall not be entitled to | What Dimplex and its dealers and service | |
agents are also not responsible for: | ||
The purchaser shall be responsible | ||
IN NO EVENT WILL DIMPLEX, OR ITS | ||
for all expenses incurred for the | ||
removal of the part and installation | DIRECTORS, OFFICERS, OR AGENTS, | |
of the replacement part including, | BE LIABLE TO THE PURCHASER OR | |
without limitation, all shipping costs | ANY THIRD PARTY, WHETHER IN | |
and transportation costs to and from | CONTRACT, IN TORT, OR ON ANY | |
the authorized dealer’s or service | OTHER BASIS, FOR ANY INDIRECT, | |
agent’s place of business and all labour | SPECIAL, PUNITIVE, EXEMPLARY, | |
costs. Such costs shall not be the | CONSEQUENTIAL, OR INCIDENTAL | |
responsibility of Dimplex. | LOSS, COST, OR DAMAGE ARISING | |
• For surrounds (mantels) and trims | OUT OF OR IN CONNECTION WITH | |
THE SALE, MAINTENANCE, USE, OR | ||
for the period ending at midnight | ||
INABILITY TO USE THE PRODUCT, | ||
on the first anniversary of the | ||
EVEN IF DIMPLEX OR ITS DIRECTORS, | ||
date of first purchase, Dimplex will | ||
OFFICERS, OR AGENTS HAVE BEEN | ||
in its sole discretion either repair or | ||
ADVISED OF THE POSSIBILITY OF | ||
replace such defective surrounds | ||
SUCH LOSSES, COSTS OR DAMAGES, | ||
(mantels) and trims or part thereof | ||
OR IF SUCH LOSSES, COSTS, OR | ||
without charge. If Dimplex is unable | ||
DAMAGES ARE FORESEEABLE. IN | ||
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20 | www.dimplex.com |