Warranty

product is located if the purchaser’s

to repair or replace such product or

site is beyond 30 miles (48 km) from

part, or if repair or replacement is not

the closest service depot of Dimplex’s

commercially practicable or cannot

dealer or service agent; and (ii)

be timely made, Dimplex may, in lieu

the purchaser is solely responsible

of repair or replacement, choose to

for providing clear access to all

refund the purchase price for such

serviceable parts of the product.

product or part. The purchaser shall

• For products (other than surrounds

not be entitled to on-site or in-house

services. The purchaser is responsible

(mantels) and trims) for the period

for all expenses incurred for repair

commencing at 12:01 a.m. on the

or replacement of such product or

day after the first anniversary of

part including, without limitation, all

the first purchase and ending at

shipping costs and transportation costs

midnight on the fifth anniversary

to and from the authorized dealer’s or

of the date of first purchase, this

service agent’s business and all labour

limited warranty entitles the purchaser

costs. Such costs shall not be the

to replacement parts only without

responsibility of Dimplex.

charge. If Dimplex is unable to replace

such part, or if replacement is not

On-site or in-home services not

commercially practicable or cannot

provided under this warranty may be

be timely made, Dimplex may, in lieu

performed at the purchaser’s specific

of replacement, choose to refund the

request and expense at Dimplex’s

purchase price for such part. The

then-current rates for such services.

purchaser shall not be entitled to

What Dimplex and its dealers and service

on-site or in-home warranty services.

agents are also not responsible for:

The purchaser shall be responsible

IN NO EVENT WILL DIMPLEX, OR ITS

for all expenses incurred for the

removal of the part and installation

DIRECTORS, OFFICERS, OR AGENTS,

of the replacement part including,

BE LIABLE TO THE PURCHASER OR

without limitation, all shipping costs

ANY THIRD PARTY, WHETHER IN

and transportation costs to and from

CONTRACT, IN TORT, OR ON ANY

the authorized dealer’s or service

OTHER BASIS, FOR ANY INDIRECT,

agent’s place of business and all labour

SPECIAL, PUNITIVE, EXEMPLARY,

costs. Such costs shall not be the

CONSEQUENTIAL, OR INCIDENTAL

responsibility of Dimplex.

LOSS, COST, OR DAMAGE ARISING

• For surrounds (mantels) and trims

OUT OF OR IN CONNECTION WITH

THE SALE, MAINTENANCE, USE, OR

for the period ending at midnight

INABILITY TO USE THE PRODUCT,

on the first anniversary of the

EVEN IF DIMPLEX OR ITS DIRECTORS,

date of first purchase, Dimplex will

OFFICERS, OR AGENTS HAVE BEEN

in its sole discretion either repair or

ADVISED OF THE POSSIBILITY OF

replace such defective surrounds

SUCH LOSSES, COSTS OR DAMAGES,

(mantels) and trims or part thereof

OR IF SUCH LOSSES, COSTS, OR

without charge. If Dimplex is unable

DAMAGES ARE FORESEEABLE. IN

 

 

 

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Dimplex DFG3033 owner manual For products other than surrounds