Identifying and Creating the Home Network and Available Ethernet Port

Identifying and Creating the Home Network and Available Ethernet Port

Determining if There is Broadband Internet Service

In addition to these steps, contact your Internet service provider to verify if you have broadband Internet service.

Can you make calls using the home phone while using the Internet?

Yes. Go to step 2.

No. You have dial-up Internet and it must be upgraded to a broadband Internet service before using the receiver’s Internet-based features.

When connecting to the Internet, do you hear dial-up modem noises?

Yes. You have dial-up Internet service and it must be upgraded to a broadband Internet service before using the receiver’s Internet-based features.

No. Go to the next step.

Is the Internet connection always-on, or is it necessary to log in and connect each time the Internet connection is used?

Always-on: you most likely have broadband Internet service. Go to Identifying the Home Network and Receiver Connection Method, below, to determine how to connect the satellite receiver to the Internet.

Log in and connect each time the Internet service is used: you most likely have dial-up Internet. It must be upgraded to a broadband Internet service before using the receiver’s Internet-based features.

Identifying the Home Network and Receiver Connection Method

Does your home computer connect to a device labeled a router or gateway?

Note: The router or gateway may be located away from the computer, such as in your distribution room or a junction box where cables enter into your home.

Yes. Go to the next step.

No or I don’t know. To use these features, you must have an existing home network. Contact a local consumer electronics store or home network installer to install a home network.

Figure 2. Example Images of a Gateway and Router

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