Doro 10, 20, 25R, 15R manual Remote access, Troubleshooting

Models: 20 25R 10 15R

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English

Remote access

The unit can be remotely accessed using an ordinary tone dialling telephone.

1.Call the answer machine.

2.Press * when the outgoing message is played.

3.Enter the PIN code, see TAM Settings. One beep confirms correct code.

4.Select a remote access command, see below.

5.Replace the handset.

Command

Function

 

2

Erase single msg during playback

4

Skip to previous message

5

Playback of messages

6

Skip to next message

7

Turn on the answer machine

8

Stop

9

Turn off the answer machine

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment, extension cords and other phones. If the problem is resolved, the fault is with some other equipment.

Test the equipment on a known working line (e.g. at a neighbour’s house). If the equipment works there the fault is probably with your telephone line. Please report this to your network operator.

No number shown when ringing

- This function requires a Caller ID subscription from your service provider.

Warning tone/Not possible to make calls

-The batteries may be running low (charge the handset).

-The hand unit may be nearly out of range. Move closer to a base unit.

Telephone does not work

-Check that the adapter/phone cord is connected correctly.

-Check that you have selected Tone Dial, see System Settings.

-Check the charge status of the handset batteries.

-Connect another functioning telephone to the network wall socket.

The telephone continues to ring

-Some of the telephone’s ringers do not follow the line signal, which means that the signal may continue for up to 8 seconds after answering a call.

The answer machine does not respond to remote access

-Check that you are using a tone dial telephone.

-Try holding the buttons down longer, approximately 1 second per digit.



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Doro 10, 20, 25R, 15R manual Remote access, Troubleshooting