Lexmark 270, 35S3389, 35S5700, MX310DN Can send but not receive faxes

Action Yes No
Step 10
aTemporarily disable voice mail service. For more information, contact
your telephone company.
Note: If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
bTry sending or receiving a fax.
Can you send or receive a fax?
The problem is solved. Go to step 11.
Step 11
Scan the original document one page at a time.
aDial the fax number.
bScan the document one page at a time.
Can you send or receive a fax?
The problem is solved. Contact customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
The problem is solved. Go to step 2.
Step 2
Check the ring count delay settings.
aOpen a Web browser, and then type the printer IP address in the
address field.
Notes:
•View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
bClick Settings > Fax Settings > Analog Fax Setup.
cIn the “Rings to Answer” field, enter the number of times you want
the phone to ring before the printer answers.
dClick Submit.
Can you receive faxes?
The problem is solved. Go to step 3.
Troubleshooting 234