May
Users Guide
Contents
Scanning
Copying
Mailing
Faxing
Managing the printer 168
Saving money and the environment 149
Securing the printer 155
Maintaining the printer 157
Troubleshooting 184
243
Index 260
Safety information
Safety information
Page
What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Automatic document feeder ADF Scanner glass
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Use
Using the printer control panel
Sleep button light Printer status
Indicator light Printer status
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
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Installing an optional card
Order of installation
Installing hardware options
Installing optional trays
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Attaching cables
Installing the printer software
Setting up the printer software
Updating available options in the printer driver
For Windows users
For Macintosh users
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
Click +
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
Follow the instructions on the printer display
Click Settings Network/Ports Wireless
Settings Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
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Loading the multipurpose feeder
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Click Settings Paper Menu
Linking and unlinking trays
Linking and unlinking trays
Assigning a custom paper type name
Click Settings Paper Menu Custom Names
Settings Paper Menu Custom Names
Creating a custom name for a paper type
Type a name for the paper type, and then press
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Assigning a custom paper type
Paper characteristics
Paper and specialty media guide
Paper guidelines
Selecting preprinted forms and letterhead
Fiber content
Unacceptable paper
Selecting paper
Using recycled paper and other office papers
Business card
Supported paper sizes, types, and weights
Supported paper sizes
Unacceptable paper examples
JIS B5
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Supported paper types and weights
Using specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Storing paper
Tips on using card stock
Printing a document
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing
Storing print jobs in the printer
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Settings Security
Printing confidential and other held jobs
Modifying confidential print settings
Printing information pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
For Macintosh users
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on specialty media
Copying using the scanner glass
Copy Content Type Photo
Copying photos
Copying on letterhead
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Reducing or enlarging copies
Copying on both sides of the paper duplexing
Making a copy lighter or darker
Adjusting copy quality
Collated Not collated
Collating copies
Copying multiple pages onto a single sheet
Placing separator sheets between copies
Placing information on copies
Placing an overlay message on each
Select Off, Confidential, Copy, Draft, Urgent, or Custom
Understanding the copy options
Canceling a copy job
Darkness
Content Type
Content Source
Scale
Paper Saver
Advanced Duplex
Overlay
Separator Sheets
Click Settings E-mail/FTP Settings E-mail Settings
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Sending an e‑mail using a shortcut number
Sending an e‑mail using the address book
Canceling an e-mail
Setting up the printer to fax
Faxing
Faxing
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
To connect
Tips for this setup
Choosing a fax connection
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Setup 1 Printer is connected directly to a cable modem
Faxing
Part name Part number Lexmark adapter plug 40X8519
Page
Connecting the printer to a wall jack in Germany
Setting the outgoing fax or station name and number
Connecting to a distinctive ring service
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Sending a fax using the computer
Sending a fax using a shortcut number
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Click Settings Manage Shortcuts Fax Shortcut Setup
Blocking junk faxes
Canceling an outgoing fax
Click Settings Reports Click Fax Job Log or Fax Call Log
Viewing a fax log
Forwarding a fax
Canceling a fax job after scanning the original documents
Holding and forwarding faxes
Holding faxes
Resolution
Understanding the fax options
Original Size
Binding
Orientation
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Scanning
Scanning to an FTP address
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Scanning to an FTP address
Scanning to a computer
Scanning to a computer
Click Scan Profile Create Scan Profile
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Understanding the printer menus
Paper Menu Reports Network/Ports Security Settings
Understanding the printer m enus
Menus list
Default Source menu
Paper menu
Paper Size/Type menu
Understanding the printer menus 100
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Understanding the printer menus 101
Manual Paper Size
Manual Paper Type
Understanding the printer menus 102
Configure MP menu
Substitute Size menu
Paper Texture menu
Understanding the printer menus 103
Understanding the printer menus 104
Paper Weight menu
Understanding the printer menus 105
Paper Loading menu
Heavy Loading
Custom Types menu
Understanding the printer menus 106
Light Loading
Universal Setup menu
Custom Scan Sizes menu
Understanding the printer menus 107
Reports menu
Reports menu
Understanding the printer menus 108
Understanding the printer menus 109
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
UseTo
To access the menu, navigate to either of the following
Network Card menu
Understanding the printer menus 110
Understanding the printer menus 111
TCP/IP menu
Understanding the printer menus 112
IPv6 menu
Understanding the printer menus 113
Wireless menu
Smtp Setup menu
To access the menu, navigate to any of the following
AppleTalk menu
Security menu
Security Audit Log menu
Understanding the printer menus 115
Understanding the printer menus 116
Set Date and Time menu
Settings menu
General Settings menu
Understanding the printer menus 117
Understanding the printer menus 118
Alarms
Timeouts
Understanding the printer menus 119
Error Recovery
Print Recovery
Understanding the printer menus 120
Press and Hold Sleep Button
Factory Defaults
Understanding the printer menus 121
Press Sleep Button
Understanding the printer menus 122
Copy Settings menu
Understanding the printer menus 123
Understanding the printer menus 124
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding the printer menus 125
Understanding the printer menus 126
Redial frequency
Understanding the printer menus 127
Dial Prefix
Automatic Redial
Understanding the printer menus 128
Understanding the printer menus 129
Understanding the printer menus 130
Understanding the printer menus 131
Format
‑mail Settings menu
‑mail Server Setup
Understanding the printer menus 132
Orientation
Understanding the printer menus 133
Understanding the printer menus 134
Use cc/bcc
Understanding the printer menus 135
Understanding the printer menus 136
FTP Settings menu
Understanding the printer menus 137
FTP Bit Depth
Understanding the printer menus 138
Print Settings
Setup menu
Understanding the printer menus 139
Understanding the printer menus 140
Finishing menu
Understanding the printer menus 141
Quality menu
Understanding the printer menus 142
Utilities menu
XPS menu
PCL Emul menu
Understanding the printer menus 143
Understanding the printer menus 144
Tray Renumber
Understanding the printer menus 145
Scale
Html menu
Understanding the printer menus 146
Font Size
Menu item Description
Help menu
Image menu
Understanding the printer menus 147
Understanding the printer menus 148
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Reducing printer noise
Using Eco‑mode
Settings Settings General Settings Quiet Mode
Saving energy
Saving money and the environment 151
Adjusting Sleep mode
Settings General Settings Timeouts
Settings Settings General Settings Timeouts Sleep Mode
Settings Settings General Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Recycling
Using Schedule Power Modes
Click Settings General Settings
Click Settings General Settings Schedule Power Modes
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Saving money and the environment 154
Erasing volatile memory
Back Exit Config Menu
Securing the printer
Statement of Volatility
Lexmark security Web
Finding printer security information
Maintaining the printer 157
Cleaning the printer parts
Cleaning the printer
Maintaining the printer
Cleaning the scanner glass
Maintaining the printer 158
Close the scanner cover
Status/Supplies View Supplies
Checking the status of parts and supplies
Estimated number of remaining pages
Maintaining the printer 159
Maintaining the printer 160
Using genuine Lexmark parts and supplies
Ordering supplies
Ordering toner cartridges
Ordering an imaging unit
Ordering a maintenance kit
Storing supplies
Ordering an ADF separator pad
Replacing the toner cartridge
Replacing supplies
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Maintaining the printer 164
Replacing the imaging unit
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Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Managing the printer
Finding advanced networking and administrator information
Accessing the remote control panel
Setting up e‑mail alerts
Notification Description
Click Settings Print Settings Supply Notifications
Viewing reports
Managing the printer 169
Restoring factory default settings
Notification Description Non Continuable Stop1,2
Replaced to continue printing
Clearing jams 171
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Clearing jams 173
Jam access area Printer control panel message What to do
Clearing jams 174
‑page jam, open front door y.xx
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Page
Models, select Next Clear the jam, press OK
‑page jam, open rear door y.xx
‑page jam, clear standard bin y.xx
Clearing jams 179
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding printer messages
Troubleshooting
Complex page, some data may not have printed
Troubleshooting 185
Change paper source to paper size load orientation
Close front door
Fax Station Name not set up. Contact system administrator
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax partition inoperative. Contact system administrator
Imaging unit very low, x estimated pages remain 84.xy
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Imaging unit nearly low 84.xy
Insufficient memory, some Held Jobs were deleted
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory for Flash Memory Defragment operation
Load paper source with custom string paper orientation
Troubleshooting 189
Load manual feeder with custom type name paper orientation
Load manual feeder with paper size paper orientation
Load paper source with paper size paper orientation
Maintenance kit low 80.xy
Troubleshooting 190
Load paper source with custom type name paper orientation
Memory full, cannot print faxes
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Printer had to restart. Last job may be incomplete
No analog phone line connected to modem, fax is disabled
Non‑Lexmark supply type, see User’s Guide 33.xy
Not enough free space in flash memory for resources
Replace all originals if restarting job
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove paper from standard output bin
Replace imaging unit, 0 estimated pages remain 84.xy
Troubleshooting 194
Replace cartridge, printer region mismatch 42.xy
Replace defective imaging unit 31.xy
Replace unsupported imaging unit 32.xy
Scanner disabled by admin
Troubleshooting 195
Replace jammed originals if restarting job
Scanner jam, remove all originals from the scanner 2yy.xx
Serial option x error
Smtp server not set up. Contact system administrator
Standard network software error
Too many trays attached
Standard USB port disabled
Too many flash options installed
Supply needed to complete job
Troubleshooting 198
Solving printer problems
Weblink server not set up. Contact system administrator
Basic printer problems
Troubleshooting 199
Cannot detect internal option
Hardware and internal option problems
Troubleshooting 200
Printer display is blank
Step Problem is solved. Go to step
Tray problems
Troubleshooting 201
Action Yes Step Problem is solved Go to step
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 202
Action Yes Step Go to step Problem is solved
Incorrect characters print
Solving print problems
Printing problems
Paper jam message remains after jam is cleared
Large jobs do not collate
Troubleshooting 204
Troubleshooting 205
Print jobs do not print
Click File Print Advanced Print As Image OK OK
Print job takes longer than expected
Troubleshooting 206
Printing slows down
Settings General Settings Print Recovery Page Protect Off
Unexpected page breaks occur
Troubleshooting 208
Settings General Settings Timeouts Print Timeout
Tray linking does not work
Clipped pages or images
Print quality problems
Troubleshooting 209
Characters have jagged or uneven edges
Compressed images appear on prints
Troubleshooting 210
Gray background on prints
Troubleshooting 211
Horizontal voids appear on prints
Troubleshooting 212
Incorrect margins on prints
Troubleshooting 213
Troubleshooting 214
Paper curl
Print irregularities
Troubleshooting 215
Print is too dark
Troubleshooting 216
Print is too light
Troubleshooting 217
Printer is printing blank pages
Troubleshooting 218
Printer is printing solid black pages
Troubleshooting 219
Repeating defects appear on prints
Troubleshooting 220
Troubleshooting 221
Shadow images appear on prints
Skewed print
Streaked horizontal lines appear on prints
Troubleshooting 222
Streaked vertical lines appear on prints
Troubleshooting 223
Toner fog or background shading appears on prints
Troubleshooting 224
Transparency print quality is poor
Troubleshooting 225
Toner rubs off
Toner specks appear on prints
Troubleshooting 226
Uneven print density
Vertical voids appear on prints
Copier does not respond
Solving copy problems
Troubleshooting 228
Scanner unit does not close
Poor copy quality
Partial document or photo copies
Troubleshooting 229
Solving fax problems
Fax function is not set up
Troubleshooting 230
Troubleshooting 231
Settings General Settings Run initial setup
Caller ID is not shown
Cannot send or receive a fax
Troubleshooting 232
Troubleshooting 233
Troubleshooting 234
Can receive but not send faxes
Troubleshooting 235
Received fax has poor print quality
Solving scanner problems
Troubleshooting 236
Click Settings Fax Settings Analog Fax Setup
Scanner does not respond
Stamp or Overwrite
Troubleshooting 238
Scan job was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Troubleshooting 239
Troubleshooting 240
Embedded Web Server does not open
Partial document or photo scans
Contacting customer support
Tech Library
Mail
Live chat
Troubleshooting 242
Product information
Edition notice
Lexmark International, Inc All rights reserved
Licensing notices
Trademarks
244
245
Temperature information
Noise emission levels
Product disposal
246
Static sensitivity notice
Laser notice
Laser advisory label
Power consumption
Mode Description Power consumption Watts
247
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
248
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
249
250
251
Japanese telecom notice
Uso del prodotto in Svizzera
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
254
Taiwan NCC RF notice statement
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
255
256
Patent acknowledgment
257
Lexmark International, Inc., Lexington, KY
258
Limited warranty service
259
Limitation of liability
Numerics
Symbols
250‑sheet tray installing 19 550‑sheet tray installing
Index
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Index 269 Wireless setup wizard using XPS menu