Main
Contents
Understanding the printer menus..............................................................98
Saving money and the environment.........................................................149
Page
Safety information
Page
Learning about the printer
Finding information about the printer
?
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Using the printer control panel
Understanding the colors of the Sleep button and indicator lights
Learning about the printer 14
Additional printer setup
Installing internal options
Available internal options
Accessing the controller board
Page
Installing an optional card
4
5
Installing hardware options
Order of installation
Installing optional trays
1
2
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Page
Attaching cables
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
For Windows users
For Macintosh users
Networking
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Page
Preparing to set up the printer on a wireless network
Connecting the printer using the Wireless Setup Wizard
Connecting the printer to a wireless network using Wi-Fi Protected Setup
Connecting the printer to a wireless network using the Embedded Web Server
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading trays
Page
Page
Page
Page
Page
Page
Page
Page
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Assigning a custom paper type name
Assigning a custom paper type
Paper and specialty media guide
Paper guidelines
Paper characteristics
Weight
Curl
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper examples
Supported paper sizes, types, and weights
Supported paper sizes
Paper and specialty media guide 47
Supported paper types and weights
Paper and specialty media guide 48
Using specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Storing paper
Printing
Printing a document
Printing a document
Adjusting toner darkness
Using the printer control panel
Printing from a mobile device
Printing confidential and other held jobs
Storing print jobs in the printer
2
Printing confidential and other held jobs
Modifying confidential print settings
Printing information pages
Printing a font sample list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
For Macintosh users
Copying
Making copies
Making a quick copy
Copying using the ADF
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying on transparencies
Copying on letterhead
Customizing copy settings
Copying to a different size
Making copies using paper from a selected tray
Copying on both sides of the paper (duplexing)
Reducing or enlarging copies
Making a copy lighter or darker
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Placing information on copies
Placing an overlay message on each page
Canceling a copy job
Canceling a copy job from the printer control panel
Understanding the copy options
Copies
Copy from
Scale
Darkness
Sides (Duplex)
Collate
Content Type
Page
E-mailing
Setting up the printer to e-mail
Setting up the e-mail function
Configuring email settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
E-mailing a document
Sending an email using a shortcut number
Sending an email using the address book
Canceling an e-mail
Faxing
Setting up the printer to fax
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Choosing a fax connection
Scenario 1: Standard telephone line
Page
Page
Page
Scenario 2: Digital Subscriber Line (DSL)
Scenario 3: VoIP telephone service
Scenario 4: Digital telephone service through a cable provider
Scenario 5: Countries or regions with different telephone wall jacks and plugs
Page
Page
Page
Connecting to a distinctive ring service
Setting the outgoing fax or station name and number
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax
Sending a fax using the printer control panel
Sending a fax using the computer
Sending a fax using a shortcut number
Sending a fax using the address book
Sending a fax at a scheduled time
Creating a fax destination shortcut using the Embedded Web Server
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Viewing a fax log
Blocking junk faxes
Canceling an outgoing fax
Canceling a fax job while the original documents are still scanning
Canceling a fax job after scanning the original documents
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Understanding the fax options
Original Size
Resolution
Darkness
Content Type
Content Source
Sides (Duplex)
Orientation
Binding
Scanning
Scanning to an FTP address
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
1
Scanning to an FTP address
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Scanning to a computer
Scanning to a computer
Page
Understanding the printer menus
Menus list
Paper menu
Default Source menu
Paper Size/Type menu
Page
Configure MP menu
Substitute Size menu
Paper Texture menu
Page
Paper Weight menu
Paper Loading menu
Custom Types menu
Custom Scan Sizes menu
Universal Setup menu
Reports menu
Reports menu
Network/Ports menu
Understanding the printer menus 109
Active NIC menu
Standard Network or Network [x] menu
Note: Only active ports appear in this menu. All inactive ports are omitted.
Reports menu
Network Card menu
TCP/IP menu
Note: This menu is available only in network printers or printers attached to print servers.
IPv6 menu
Understanding the printer menus 112
Wireless menu
Understanding the printer menus 113
AppleTalk menu
Understanding the printer menus 114
SMTP Setup menu
Security menu
Security Audit Log menu
Set Date and Time menu
Settings menu
General Settings menu
Page
Copy Settings menu
Page
Page
Fax Settings menu
Understanding the printer menus 125
Fax Mode (Analog Fax Setup) menu
Analog Fax Setup mode sends the fax job through a telephone line.
Page
Page
Page
Email Settings menu
Page
Page
FTP Settings menu
Page
Print Settings
Setup menu
Finishing menu
Quality menu
Utilities menu
XPS menu
PDF menu
PCL Emul menu
HTML menu
Understanding the printer menus 147
Image menu
Help menu
Page
Saving money and the environment
Saving paper and toner
Using recycled paper
Conserving supplies
Saving energy
Using Ecomode
2
Reducing printer noise
2
Adjusting Sleep mode
Using Hibernate mode
Adjusting the brightness of the printer display
Using Schedule Power Modes
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
1 2 3
Securing the printer
Statement of Volatility
Erasing volatile memory
Erasing nonvolatile memory
Finding printer security information
1 2
Maintaining the printer
Cleaning the printer parts
Cleaning the printer
Cleaning the scanner glass
Checking the status of parts and supplies
Checking the status of parts and supplies on the printer control panel
Checking the status of parts and supplies from the Embedded Web Server
1
2
Ordering supplies
Using genuine Lexmark parts and supplies
Ordering toner cartridges
Ordering a maintenance kit
Storing supplies
Replacing supplies
Replacing the toner cartridge
Page
Page
Page
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Managing the printer
Finding advanced networking and administrator information
Accessing the remote control panel
Setting up email alerts
Viewing reports
Configuring supply notifications from the Embedded Web Server
4
Restoring factory default settings
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Clearing jams 173
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Page
Page
[x]page jam, open rear door. [20y.xx]
[x]page jam, clear standard bin. [20y.xx]
[x]page jam, remove tray 1 to clear duplex. [23y.xx]
[x]page jam, open tray [x]. [24y.xx]
[x]page jam, clear manual feeder. [25y.xx]
[x]page jam, open automatic feeder top cover. [28y.xx]
Page
Troubleshooting
Understanding printer messages
Cartridge low [88.xy]
Cartridge nearly low [88.xy]
Cartridge very low, [x] estimated pages remain [88.xy]
Change [paper source] to [paper size] load [orientation]
Change [paper source] to [paper type] [paper size] load [orientation]
Close flatbed cover and load originals if restarting job [2yy.xx]
Close front door
Complex page, some data may not have printed [39]
Page
Fax Station Number not set up. Contact system administrator.
Imaging unit low [84.xy]
Imaging unit nearly low [84.xy]
Imaging unit very low, [x] estimated pages remain [84.xy]
Incorrect paper size, open [paper source] [34]
Insufficient memory for Flash Memory Defragment operation [37]
Insufficient memory, some Held Jobs were deleted [37]
Insufficient memory, some held jobs will not be restored [37]
Insufficient memory to collate job [37]
Insufficient memory to support Resource Save feature [35]
Load manual feeder with [custom type name] [paper orientation]
Load manual feeder with [paper size] [paper orientation]
Load manual feeder with [paper type] [paper size] [paper orientation]
Load [paper source] with [custom string] [paper orientation]
Load [paper source] with [custom type name] [paper orientation]
Load [paper source] with [paper size] [paper orientation]
Load [paper source] with [paper type] [paper size] [paper orientation]
Maintenance kit low [80.xy]
Maintenance kit nearly low [80.xy]
Maintenance kit very low, [x] estimated pages remain [80.xy]
Memory full, cannot print faxes
Memory full, cannot send faxes
Memory full [38]
No analog phone line connected to modem, fax is disabled.
NonLexmark [supply type], see Users Guide [33.xy]
Not enough free space in flash memory for resources [52]
Printer had to restart. Last job may be incomplete.
Reinstall missing or unresponsive cartridge [31.xy]
Reinstall missing or unresponsive imaging unit [31.xy]
Remove paper from standard output bin
Replace all originals if restarting job.
Replace cartridge, 0 estimated pages remain [88.xy]
Replace cartridge, printer region mismatch [42.xy]
Printer and toner cartridge regions
Replace defective imaging unit [31.xy]
Replace imaging unit, 0 estimated pages remain [84.xy]
Replace jammed originals if restarting job.
Replace maintenance kit, 0 estimated pages remain [80.xy]
Replace unsupported cartridge [32.xy]
Replace unsupported imaging unit [32.xy]
Scanner automatic feeder cover open
Scanner disabled. Contact system administrator if problem persists. [840.02]
Scanner jam, remove all originals from the scanner [2yy.xx]
Scanner jam, remove jammed originals from the scanner [2yy.xx]
Serial option [x] error [54]
SMTP server not set up. Contact system administrator.
Standard USB port disabled [56]
Supply needed to complete job
Too many flash options installed [58]
Too many trays attached [58]
Unformatted flash detected [53]
Solving printer problems
Basic printer problems
The printer is not responding
Page
Printer display is blank
Hardware and internal option problems
Cannot detect internal option
a
b
c
Tray problems
a
b
a
Paper feed problems
Jammed pages are not reprinted
Paper frequently jams
Paper jam message remains after jam is cleared
a
Solving print problems
Printing problems
Incorrect characters print
a
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
Multiplelanguage PDF files do not print
a
b
a b
Print jobs do not print
Print job takes longer than expected
a
b
Printing slows down
Tray linking does not work
Unexpected page breaks occur
Print quality problems
Characters have jagged or uneven edges
a
1
2
Compressed images appear on prints
a
Gray background on prints
a
a b
c d
Horizontal voids appear on prints
Incorrect margins on prints
a
Paper curl
a
Print irregularities
Page
Print is too dark
a
Print is too light
a
2
3
Printer is printing blank pages
Printer is printing solid black pages
Repeating defects appear on prints
2
Shadow images appear on prints
Skewed print
a
Streaked horizontal lines appear on prints
a
Streaked vertical lines appear on prints
a
Toner fog or background shading appears on prints
a
Toner rubs off
ABC DEF
Toner specks appear on prints
Transparency print quality is poor
a
Uneven print density
Vertical voids appear on prints
a
Troubleshooting 227
2
Solving copy problems
Copier does not respond
Scanner unit does not close
a b c
Poor copy quality
a b c
a
Partial document or photo copies
a
Solving fax problems
Fax function is not set up
Caller ID is not shown
Cannot send or receive a fax
a 1 2 3
4
5 b
Can send but not receive faxes
Can receive but not send faxes
a
b
a
b
Solving scanner problems
Troubleshooting 237
The scanner does not respond
Scan job was not successful
Scanner unit does not close
a b c
Scanning takes too long or freezes the computer
Poor scanned image quality
Partial document or photo scans
Embedded Web Server does not open
a b
a
b
a b
Contacting customer support
Page
Notices
Product information
Edition notice
GOVERNMENT END USERS
Licensing notices
Trademarks
Federal Communications Commission (FCC) compliance information statement
Page
Page
Power consumption
Notices 247
Product power consumption
Sleep Mode
Hibernate Mode
Industry Canada compliance statement
Avis de conformit aux normes de lindustrie du Canada
VCCI
European Community (EC) directives conformity
Regulatory notices for telecommunication terminal equipment
Notice to users of the US telephone network: FCC requirements
Notice to users of the Canadian telephone network
Avis rserv aux utilisateurs du rseau tlphonique du Canada
Notice to users of the New Zealand telephone network
Japanese telecom notice
Page
Page
Industry Canada (Canada)
Taiwan NCC RF notice statement
Notice to users in the European Union
Page
Patent acknowledgment
Notices 256
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
Index
Numerics
Symbols
A
B
D
E
F
G
H
I
J
K
L
M
N
O
P
Page
Q
R
S
T
U
V
W