Troubleshooting

 

217

 

 

 

Action

Yes

No

Step 5

Go to step 6.

The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Is the print still too dark?

 

 

Step 6

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

Is the print still too dark?

 

 

Print is too light

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aFrom the Quality menu on the printer control panel, increase the toner darkness.

Note: 8 is the factory default setting.

bResend the print job.

Is the print still too light?

 

 

 

 

 

Step 2

Go to step 3.

Change the paper type,

From the printer control panel, set the paper type, texture, and weight in

 

texture, and weight to

the Paper menu to match the paper loaded in the tray.

 

match the paper

 

 

loaded in the tray.

Is the tray set to the type, texture, and weight of the paper loaded?

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

a Depending on your operating system, specify the paper type, texture,

 

 

and weight from Printing Preferences or from the Print dialog.

 

 

b Resend the print job.

 

 

Is the print still too light?

 

 

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Lexmark 35S3389, 35S5700, 270, MX310DN manual Print is too light, Troubleshooting 217