Users Guide
May
Contents
Faxing
Copying
Mailing
Scanning
Maintaining the printer 157
Saving money and the environment 149
Securing the printer 155
Managing the printer 168
243
Troubleshooting 184
Index 260
Safety information
Safety information
Page
Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Understanding the basic functions of the scanner
Using the scanner glass
Using the ADF and scanner glass
Using the ADF
Automatic document feeder ADF Scanner glass
Using the printer control panel
Use
Indicator light Printer status
Sleep button light Printer status
Accessing the controller board
Additional printer setup
Installing internal options
Available internal options
Page
Installing an optional card
Installing hardware options
Order of installation
Installing optional trays
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Attaching cables
Setting up the printer software
Installing the printer software
For Windows users
Updating available options in the printer driver
For Macintosh users
Installing the printer on an Ethernet network
Preparing to set up the printer on an Ethernet network
Networking
Select Ethernet connection, and then click Continue
Click +
Preparing to set up the printer on a wireless network
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
From the printer control panel, navigate to
Click Settings Network/Ports Wireless
Follow the instructions on the printer display
Printing a network setup
Verifying printer setup
Printing a menu settings
Settings Reports Menu Settings
Settings Paper Menu Paper Size/Type
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
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Loading the multipurpose feeder
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Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Creating a custom name for a paper type
Click Settings Paper Menu Custom Names
Settings Paper Menu Custom Names
Assigning a custom paper type name
Assigning a custom paper type
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Type a name for the paper type, and then press
Paper and specialty media guide
Paper characteristics
Paper guidelines
Selecting paper
Fiber content
Unacceptable paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper examples
Supported paper sizes, types, and weights
Supported paper sizes
Business card
JIS B5
Supported paper types and weights
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Tips on using letterhead
Using specialty media
Tips on using transparencies
Tips on using envelopes
Tips on using card stock
Storing paper
Printing
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing a document
Settings Security
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Storing print jobs in the printer
Modifying confidential print settings
Printing confidential and other held jobs
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
For Macintosh users
Making copies
Copying using the ADF
Copying
Making a quick copy
Copying photos
Copying using the scanner glass
Copy Content Type Photo
Copying on specialty media
Copying on letterhead
Making copies using paper from a selected tray
Customizing copy settings
Copying to a different size
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Adjusting copy quality
Making a copy lighter or darker
Collating copies
Collated Not collated
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Placing an overlay message on each
Placing information on copies
Select Off, Confidential, Copy, Draft, Urgent, or Custom
Canceling a copy job
Understanding the copy options
Scale
Content Type
Content Source
Darkness
Separator Sheets
Advanced Duplex
Overlay
Paper Saver
Configuring e‑mail settings
Setting up the printer to e-mail
Setting up the e-mail function
Click Settings E-mail/FTP Settings E-mail Settings
Sending an e‑mail using the address book
Creating an e-mail shortcut using the Embedded Web Server
Sending an e‑mail using a shortcut number
Creating an e-mail shortcut
Canceling an e-mail
Faxing
Setting up the printer to fax
Faxing
Using the Embedded Web Server for fax setup
Initial fax setup
Using the printer control panel for fax setup
Click Settings Fax Settings Analog Fax Setup
Scenario 1 Standard telephone line
Tips for this setup
Choosing a fax connection
To connect
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Setup 1 Printer is connected directly to a cable modem
Faxing
Part name Part number Lexmark adapter plug 40X8519
Page
Connecting the printer to a wall jack in Germany
Connecting to a distinctive ring service
Setting the outgoing fax or station name and number
Sending a fax using the printer control panel
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax
Sending a fax using a shortcut number
Sending a fax using the computer
Fax tab Enable fax
Sending a fax using the address book
Sending a fax at a scheduled time
Click Settings Manage Shortcuts Fax Shortcut Setup
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Viewing a fax log
Canceling an outgoing fax
Click Settings Reports Click Fax Job Log or Fax Call Log
Blocking junk faxes
Holding faxes
Canceling a fax job after scanning the original documents
Holding and forwarding faxes
Forwarding a fax
Understanding the fax options
Resolution
Original Size
Orientation
Binding
Scanning to an FTP address
Creating an FTP shortcut using the Embedded Web Server
Scanning
Creating shortcuts
Scanning to an FTP address using the address book
Scanning to an FTP address using a shortcut number
Scanning to an FTP address
Scanning to a computer
Scanning to a computer
Click Scan Profile Create Scan Profile
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Menus list
Paper Menu Reports Network/Ports Security Settings
Understanding the printer m enus
Understanding the printer menus
Paper menu
Default Source menu
Paper Size/Type menu
MP Feeder Size
Understanding the printer menus 100
MP Feeder Type
Manual Paper Type
Understanding the printer menus 101
Manual Paper Size
Manual Envelope Size
Paper Texture menu
Configure MP menu
Substitute Size menu
Understanding the printer menus 102
Understanding the printer menus 103
Paper Weight menu
Understanding the printer menus 104
Paper Loading menu
Understanding the printer menus 105
Light Loading
Custom Types menu
Understanding the printer menus 106
Heavy Loading
Custom Scan Sizes menu
Universal Setup menu
Understanding the printer menus 107
Reports menu
Reports menu
Understanding the printer menus 108
Standard Network or Network x menu
Network/Ports menu
Active NIC menu
Understanding the printer menus 109
Understanding the printer menus 110
To access the menu, navigate to either of the following
Network Card menu
UseTo
TCP/IP menu
Understanding the printer menus 111
IPv6 menu
Understanding the printer menus 112
Wireless menu
Understanding the printer menus 113
To access the menu, navigate to any of the following
Smtp Setup menu
AppleTalk menu
Security Audit Log menu
Security menu
Understanding the printer menus 115
Set Date and Time menu
Understanding the printer menus 116
General Settings menu
Settings menu
Understanding the printer menus 117
Understanding the printer menus 118
Timeouts
Alarms
Understanding the printer menus 119
Print Recovery
Error Recovery
Understanding the printer menus 120
Press Sleep Button
Factory Defaults
Understanding the printer menus 121
Press and Hold Sleep Button
Copy Settings menu
Understanding the printer menus 122
Understanding the printer menus 123
Understanding the printer menus 124
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding the printer menus 125
Understanding the printer menus 126
Automatic Redial
Understanding the printer menus 127
Dial Prefix
Redial frequency
Understanding the printer menus 128
Understanding the printer menus 129
Understanding the printer menus 130
Understanding the printer menus 131
Understanding the printer menus 132
‑mail Settings menu
‑mail Server Setup
Format
Understanding the printer menus 133
Orientation
Understanding the printer menus 134
Understanding the printer menus 135
Use cc/bcc
FTP Settings menu
Understanding the printer menus 136
Understanding the printer menus 137
Understanding the printer menus 138
FTP Bit Depth
Setup menu
Print Settings
Understanding the printer menus 139
Finishing menu
Understanding the printer menus 140
Quality menu
Understanding the printer menus 141
Utilities menu
Understanding the printer menus 142
PCL Emul menu
XPS menu
Understanding the printer menus 143
Understanding the printer menus 144
Understanding the printer menus 145
Tray Renumber
Font Size
Html menu
Understanding the printer menus 146
Scale
Understanding the printer menus 147
Help menu
Image menu
Menu item Description
Understanding the printer menus 148
Saving paper and toner
Using recycled paper
Saving money and the environment
Conserving supplies
Saving energy
Using Eco‑mode
Settings Settings General Settings Quiet Mode
Reducing printer noise
Settings Settings General Settings Timeouts Sleep Mode
Adjusting Sleep mode
Settings General Settings Timeouts
Saving money and the environment 151
Click Settings General Settings Sleep Button Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Settings Settings General Settings
Click Settings General Settings Schedule Power Modes
Using Schedule Power Modes
Click Settings General Settings
Recycling
Returning Lexmark cartridges for reuse or recycling
Recycling Lexmark packaging
Saving money and the environment 154
Statement of Volatility
Back Exit Config Menu
Securing the printer
Erasing volatile memory
Finding printer security information
Lexmark security Web
Maintaining the printer
Cleaning the printer parts
Cleaning the printer
Maintaining the printer 157
Maintaining the printer 158
Cleaning the scanner glass
Close the scanner cover
Maintaining the printer 159
Checking the status of parts and supplies
Estimated number of remaining pages
Status/Supplies View Supplies
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Ordering supplies
Maintaining the printer 160
Ordering an ADF separator pad
Ordering a maintenance kit
Storing supplies
Ordering an imaging unit
Replacing supplies
Replacing the toner cartridge
Page
Replacing the imaging unit
Maintaining the printer 164
Page
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Setting up e‑mail alerts
Finding advanced networking and administrator information
Accessing the remote control panel
Managing the printer
Managing the printer 169
Click Settings Print Settings Supply Notifications
Viewing reports
Notification Description
Notification Description Non Continuable Stop1,2
Restoring factory default settings
Replaced to continue printing
Load paper properly
Clearing jams
Avoiding jams
Clearing jams 171
Understanding jam messages and locations
Use recommended paper
Jam access area Printer control panel message What to do
Clearing jams 173
‑page jam, open front door y.xx
Clearing jams 174
Page
Page
‑page jam, open rear door y.xx
Models, select Next Clear the jam, press OK
‑page jam, clear standard bin y.xx
‑page jam, remove tray 1 to clear duplex y.xx
Clearing jams 179
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Troubleshooting
Understanding printer messages
Close front door
Troubleshooting 185
Change paper source to paper size load orientation
Complex page, some data may not have printed
Fax partition inoperative. Contact system administrator
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax Station Name not set up. Contact system administrator
Imaging unit nearly low 84.xy
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Imaging unit very low, x estimated pages remain 84.xy
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory, some Held Jobs were deleted
Load manual feeder with paper size paper orientation
Troubleshooting 189
Load manual feeder with custom type name paper orientation
Load paper source with custom string paper orientation
Load paper source with custom type name paper orientation
Maintenance kit low 80.xy
Troubleshooting 190
Load paper source with paper size paper orientation
Network x software error
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Memory full, cannot print faxes
Not enough free space in flash memory for resources
No analog phone line connected to modem, fax is disabled
Non‑Lexmark supply type, see User’s Guide 33.xy
Printer had to restart. Last job may be incomplete
Remove paper from standard output bin
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Replace all originals if restarting job
Replace defective imaging unit 31.xy
Troubleshooting 194
Replace cartridge, printer region mismatch 42.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Replace jammed originals if restarting job
Scanner disabled by admin
Troubleshooting 195
Replace unsupported imaging unit 32.xy
Standard network software error
Serial option x error
Smtp server not set up. Contact system administrator
Scanner jam, remove all originals from the scanner 2yy.xx
Supply needed to complete job
Standard USB port disabled
Too many flash options installed
Too many trays attached
Basic printer problems
Solving printer problems
Weblink server not set up. Contact system administrator
Troubleshooting 198
Troubleshooting 199
Printer display is blank
Hardware and internal option problems
Troubleshooting 200
Cannot detect internal option
Action Yes Step Problem is solved Go to step
Tray problems
Troubleshooting 201
Step Problem is solved. Go to step
Action Yes Step Go to step Problem is solved
Paper feed problems
Troubleshooting 202
Jammed pages are not reprinted
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Incorrect characters print
Troubleshooting 204
Large jobs do not collate
Print jobs do not print
Troubleshooting 205
Click File Print Advanced Print As Image OK OK
Troubleshooting 206
Print job takes longer than expected
Settings General Settings Print Recovery Page Protect Off
Printing slows down
Tray linking does not work
Troubleshooting 208
Settings General Settings Timeouts Print Timeout
Unexpected page breaks occur
Characters have jagged or uneven edges
Print quality problems
Troubleshooting 209
Clipped pages or images
Troubleshooting 210
Compressed images appear on prints
Troubleshooting 211
Gray background on prints
Troubleshooting 212
Horizontal voids appear on prints
Troubleshooting 213
Incorrect margins on prints
Paper curl
Troubleshooting 214
Print irregularities
Troubleshooting 215
Troubleshooting 216
Print is too dark
Troubleshooting 217
Print is too light
Troubleshooting 218
Printer is printing blank pages
Troubleshooting 219
Printer is printing solid black pages
Troubleshooting 220
Repeating defects appear on prints
Shadow images appear on prints
Troubleshooting 221
Skewed print
Troubleshooting 222
Streaked horizontal lines appear on prints
Troubleshooting 223
Streaked vertical lines appear on prints
Troubleshooting 224
Toner fog or background shading appears on prints
Toner specks appear on prints
Troubleshooting 225
Toner rubs off
Transparency print quality is poor
Uneven print density
Troubleshooting 226
Vertical voids appear on prints
Solving copy problems
Copier does not respond
Scanner unit does not close
Troubleshooting 228
Poor copy quality
Troubleshooting 229
Partial document or photo copies
Fax function is not set up
Solving fax problems
Troubleshooting 230
Settings General Settings Run initial setup
Troubleshooting 231
Caller ID is not shown
Troubleshooting 232
Cannot send or receive a fax
Troubleshooting 233
Troubleshooting 234
Troubleshooting 235
Can receive but not send faxes
Click Settings Fax Settings Analog Fax Setup
Solving scanner problems
Troubleshooting 236
Received fax has poor print quality
Scanner does not respond
Scanning takes too long or freezes the computer
Troubleshooting 238
Scan job was not successful
Stamp or Overwrite
Troubleshooting 239
Poor scanned image quality
Embedded Web Server does not open
Troubleshooting 240
Partial document or photo scans
Tech Library
Contacting customer support
Mail
Troubleshooting 242
Live chat
Edition notice
Product information
Lexmark International, Inc All rights reserved
Trademarks
Licensing notices
244
Product disposal
Temperature information
Noise emission levels
245
Laser advisory label
Static sensitivity notice
Laser notice
246
Mode Description Power consumption Watts
Power consumption
247
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
248
Regulatory notices for telecommunication terminal equipment
European Community EC directives conformity
249
250
Japanese telecom notice
251
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Utilisation de ce produit en Suisse
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Regulatory notices for wireless products
Modular component notice
Industry Canada Canada
Taiwan NCC RF notice statement
254
255
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Patent acknowledgment
256
Lexmark International, Inc., Lexington, KY
257
Limited warranty service
258
Limitation of liability
259
Index
Symbols
250‑sheet tray installing 19 550‑sheet tray installing
Numerics
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Index 269 Wireless setup wizard using XPS menu