Lexmark 270, 35S5700, 35S3389, MX310DN Print job takes longer than expected, Troubleshooting 206

Troubleshooting		206
Action	Yes	No
Step 4	The problem is solved.	Go to step 5.

aCheck if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer.

Note: For more information, see the setup documentation that came with the printer.

bResend the print job.

Do the jobs print?

Step 5 The problem is solved. Go to step 6.

aTurn off the printer, then wait for about 10 seconds, and then turn the printer back on.

bResend the print job.

Do the jobs print?
Step 6	The problem is solved. Contact customer
a Remove, and then reinstall the printer software. For more	support.
information, see “Installing the printer software” on page 23.
Note: The printer software is available at
http://support.lexmark.com.
b Resend the print job.
Do the jobs print?

Print job takes longer than expected

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Change the environmental settings of the printer.

aFrom the printer control panel, navigate to: Settings > General Settings

bSelect Eco‑Mode or Quiet Mode, and then select Off.

Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.

Did the job print?

Step 2 The problem is solved. Go to step 3.

Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the job

Did the job print?