Troubleshooting

 

 

 

231

 

 

 

 

 

 

 

 

 

Action

 

 

Yes

No

 

 

 

 

 

 

 

 

a From the printer control panel, navigate to:

 

The problem is solved.

Contact customer

 

 

 

 

 

 

 

 

support.

 

 

> Settings >

> General Settings >

> Run initial setup >

 

>

 

 

 

 

 

 

 

 

 

 

 

 

bTurn off the printer, and then turn it back on.

The “Select your language” screen appears on the printer display.

cSelect a language, and then press .

dSelect a country or region, and then press .

eSelect a time zone, and then press .

fPress the up or down arrow button to scroll to Fax, and then press .

Is the fax function set up?

Caller ID is not shown

Action

Yes

No

 

 

 

Contact your telephone company to check if your telephone line is

The problem is solved.

Contact customer

subscribed to the caller ID service.

 

support.

Notes:

 

 

If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2).

The availability of these settings in the Fax menu depends on whether your country or region supports multiple caller ID patterns.

Contact your telephone company to determine which pattern or switch setting to use.

Does the caller ID appear?

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Lexmark MX310DN, 35S5700, 35S3389 Caller ID is not shown, Troubleshooting 231, Settings General Settings Run initial setup