SECTION 6

Troubleshooting

6.1 Check the Obvious Things Out First

When trouble shooting, you want to start the process with the obvious components contained within your system:

Computer system: hardware & software

Is the frame grabber plugged into the correct slot on the mother board

Are all electrical connections secure

Check to make sure that your light source is fully functional

Make sure that the pin configurations for all of your cables are correct

Make sure you have selected the correct lense for your camera

6.2Use the Camera Control Interface to Perform Checks

In the Camera Control function, verify that the camera returns the control screen. Verify that you can set various operating parameters.

6.3 Other Areas You Should Check

Contact Customer Support

Before you call for support, be sure to make a note of the camera settings and the frame grabber settings you are using. You should also have saved captured live images. Customer support will frequently request that you e-mail copies of these captured images. See Section 7.

Connections

Double check the pin outs of your cable. Make sure that the connections to the back of the camera and to your PC are secure.

Power Supply Voltage

Make sure and measure that you have 5.0 volts at the camera connector.

Noisy Power Supply

Check your power supply voltage output(s). Check also the noise and ripple specification of your power supply and measure both at the power supply output.

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Fairchild CAM/CMOS-2K.LS user manual Troubleshooting, Check the Obvious Things Out First, Other Areas You Should Check