Optimizing settings/Troubleshooting
Troubleshooting
There may be various reasons why the subwoofer doesn’t function properly in a system without it being faulty. The checklist below will help solve problems you may encounter. Before consulting your Dynaudio dealer, check this list first.
Check this first:
XCheck if all signal cables are connected properly.
XCheck settings in bass management menu of the connected processor/receiver
XCarefully and gradually increase the subwoofer volume level on the processor/ receiver
XCarefully and gradually increase the subwoofer volume level on the subwoofer GAIN control.
Problem | Cause | Solution | |
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The subwoofer switches itself off | There is hardly any | X The subwoofer will switch on automatically as | |
although music is being played. | can happen if the music or movie itself does not contain | soon as low frequent signals are detected. | |
| very low frequencies (e.g. long dialogues). |
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The subwoofer will not switch on at all. | • AC mains cable has become disconnected | Make sure to switch the system off first before | |
| (LED does not lit) | ||
| making any changes! | ||
| • Mains switch on the rear is switched to OFF | ||
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| (LED does not lit) | X Reconnect mains cable. | |
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| X Switch mains back on. | |
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| X Check if all signal cables are connected properly. | |
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The subwoofer will not switch on | • No signal is present on either of the subwoofer’s inputs | Make sure to switch the system off first before | |
automatically. | (LED lights red). | ||
making any changes! | |||
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| X Check if all signal cables are connected properly. | |
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| X Check if the subwoofer output on the source is | |
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| engaged. | |
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Subwoofer is switched on but no sound | • No signal is present on either of the subwoofer’s inputs. | Make sure to switch the system off first before | |
from the subwoofer. | • In the processor or receiver’s | ||
making any changes! | |||
| subwoofer has been disabled. | ||
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| • Subwoofer volume level has been turned down all the | X Check if all signal cables are connected properly. | |
| way on the processor/receiver. | X Check settings in Bass Management menu of the | |
| • Subwoofer volume level has been turned down all the | connected amplifier or receiver. | |
| way with the subwoofer’s control. | X Carefully and gradually increase the subwoofer | |
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| volume level on the amplifier or receiver. | |
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| X Carefully and gradually increase the subwoofer | |
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| volume level on the subwoofer GAIN control. | |
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18 | Dynaudio SUB 250 |