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16 | Troubleshooting |
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•Analog Closed Caption–CC1, CC2, CC3, CC4, TEXT1, TEXT2, TEXT3, and TEXT4.
•Digital Closed
•Digital Caption
•Reset
close the menu.
Troubleshooting
Before calling for service, check the following information for possible solutions to problems you may experience. If none of these solutions work, turn off the TV, then turn it on again.
Caution: Do not try to repair the TV yourself. Refer all servicing to qualified repair personnel.
Video and audio
Problem | Solution | ||
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No picture (screen is not lit) | • Make sure that the power cord is | ||
and no sound. | plugged in. | ||
| • Press POWER |
| on the TV or the |
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| remote control. | ||
| • Make sure that the correct video | ||
| input source is selected. For more | ||
| information, see “Selecting the | ||
| video input source” on page 11. | ||
| • Try another channel. The station | ||
| may be experiencing problems. | ||
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Dark, poor, or no picture | • Adjust the brightness. For more | ||
(screen is lit), but sound is | information, see “To adjust the | ||
good. | picture:” on page 13. | ||
| • Make sure that the correct picture | ||
| mode is selected. For more | ||
| information, see “To adjust the | ||
| picture:” on page 13. | ||
| • Make sure that the antenna or | ||
| cable TV is connected correctly | ||
| and securely. For more | ||
| information, see “Connecting an | ||
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No color, dark picture, or | • Adjust the color saturation. For | ||
color is not correct. | more information, see “Adjusting | ||
| the picture” on page 13. | ||
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Only snow (noise) appears | • Try another channel. The station | ||
on the screen. | may be experiencing problems. | ||
| • Make sure that the antenna or | ||
| cable TV is connected correctly | ||
| and securely. For more | ||
| information, see “Connecting an | ||
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Dotted lines or stripes | • Adjust the antenna. | ||
appear on the screen. | • Move the TV away from noise | ||
| sources such as cars, neon signs, | ||
| or hair dryers. | ||
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| Problem | Solution |
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| Double images. | • Try using a highly directional |
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| outdoor antenna or cable TV. |
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| The picture has a few bright | • A few bright or dark spots on an |
| or dark spots. | LCD screen is normal. It does not |
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| affect the operation of this TV. |
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| Good picture, but no | • Make sure that the sound is not |
| sound. | muted. |
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| • Make sure that the sound mode is |
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| set to Stereo or Mono. For more |
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| information, see “Selecting the |
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| audio mode” on page 14. |
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| Audio noise. | • Make sure that there is no |
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| interference with infrared |
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| equipment such as a cordless |
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| telephone or headphones. Move |
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| the infrared equipment away |
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| from the TV to eliminate the |
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| noise. |
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Remote control |
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| Problem | Solution |
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| Remote control does not | • Make sure that the TV power cord |
| work. | is plugged in. |
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| • Make sure that there are no |
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| obstructions between the remote |
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| control and the remote control |
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| sensor on the front of the TV. |
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| • Make sure that the batteries are |
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| installed correctly. For more |
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| information, see “Installing |
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| page 6. |
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| • Replace the batteries. For more |
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| information, see “Installing |
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| page 6. |
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| Trouble programming your | • See instructions and a table of |
| existing universal remote | common codes in “Programming |
| control. | |
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| work with your TV” on page 7. |
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| • Codes are subject to change. For |
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| up to date codes, go to |
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| www.dynexproducts.com. |
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| • Replace the batteries. For more |
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| information, see “Installing |
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| page 6. |
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| • Refer to the User Guide that |
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| accompanied your universal |
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| remote control and contact the |
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| manufacturer if problems persist. |
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