16 DX-55L150A11

Troubleshooting

Caption–Lets you set up closed captions. Choose from Analog Closed Caption, Digital Closed Caption, and Digital Caption Style.

Analog Closed CaptionCC1, CC2, CC3, CC4, TEXT1, TEXT2, TEXT3, and TEXT4.

Digital Closed CaptionService1, Service2, Service3, Service4, Service5, and Service6.

Digital Caption Style–There are two digital caption styles. One is the automatic function set by the broadcaster, and the other is the custom style where you can adjust the font size, color, opacity, background color, and so on.

Reset Default–Resets the TV to its original factory settings. 4 Press MENU to return to the previous menu, or press EXIT to

close the menu.

Troubleshooting

Before calling for service, check the following information for possible solutions to problems you may experience. If none of these solutions work, turn off the TV, then turn it on again.

Caution: Do not try to repair the TV yourself. Refer all servicing to qualified repair personnel.

Video and audio

Problem
Solution

 

 

 

 

No picture (screen is not lit)

• Make sure that the power cord is

and no sound.

plugged in.

 

• Press POWER

 

on the TV or the

 

 

 

 

 

remote control.

 

• Make sure that the correct video

 

input source is selected. For more

 

information, see “Selecting the

 

video input source” on page 11.

 

• Try another channel. The station

 

may be experiencing problems.

 

 

 

 

Dark, poor, or no picture

• Adjust the brightness. For more

(screen is lit), but sound is

information, see “To adjust the

good.

picture:” on page 13.

 

• Make sure that the correct picture

 

mode is selected. For more

 

information, see “To adjust the

 

picture:” on page 13.

 

• Make sure that the antenna or

 

cable TV is connected correctly

 

and securely. For more

 

information, see “Connecting an

 

antenna, cable TV, or satellite TV

 

box” on page 9.

 

 

 

 

No color, dark picture, or

• Adjust the color saturation. For

color is not correct.

more information, see “Adjusting

 

the picture” on page 13.

 

 

 

 

Only snow (noise) appears

• Try another channel. The station

on the screen.

may be experiencing problems.

 

• Make sure that the antenna or

 

cable TV is connected correctly

 

and securely. For more

 

information, see “Connecting an

 

antenna, cable TV, or satellite TV

 

box” on page 9.

 

 

 

 

Dotted lines or stripes

• Adjust the antenna.

appear on the screen.

• Move the TV away from noise

 

sources such as cars, neon signs,

 

or hair dryers.

 

 

 

 

 

Problem

Solution

 

 

 

 

Double images.

• Try using a highly directional

 

 

outdoor antenna or cable TV.

 

 

 

 

The picture has a few bright

• A few bright or dark spots on an

 

or dark spots.

LCD screen is normal. It does not

 

 

affect the operation of this TV.

 

 

 

 

Good picture, but no

• Make sure that the sound is not

 

sound.

muted.

 

 

• Make sure that the sound mode is

 

 

set to Stereo or Mono. For more

 

 

information, see “Selecting the

 

 

audio mode” on page 14.

 

 

 

 

Audio noise.

• Make sure that there is no

 

 

interference with infrared

 

 

equipment such as a cordless

 

 

telephone or headphones. Move

 

 

the infrared equipment away

 

 

from the TV to eliminate the

 

 

noise.

 

 

 

Remote control

 

 

 

 

 

Problem

Solution

 

 

 

 

Remote control does not

• Make sure that the TV power cord

 

work.

is plugged in.

 

 

• Make sure that there are no

 

 

obstructions between the remote

 

 

control and the remote control

 

 

sensor on the front of the TV.

 

 

• Make sure that the batteries are

 

 

installed correctly. For more

 

 

information, see “Installing

 

 

remote control batteries” on

 

 

page 6.

 

 

• Replace the batteries. For more

 

 

information, see “Installing

 

 

remote control batteries” on

 

 

page 6.

 

 

 

 

Trouble programming your

• See instructions and a table of

 

existing universal remote

common codes in “Programming

 

control.

a universal remote control to

 

 

work with your TV” on page 7.

 

 

• Codes are subject to change. For

 

 

up to date codes, go to

 

 

www.dynexproducts.com.

 

 

• Replace the batteries. For more

 

 

information, see “Installing

 

 

remote control batteries” on

 

 

page 6.

 

 

• Refer to the User Guide that

 

 

accompanied your universal

 

 

remote control and contact the

 

 

manufacturer if problems persist.