Dynex-DX-800U UPS.fm Page 5 Tuesday, July 26, 2005 6:07 PM

Troubleshooting

5

Troubleshooting

Problem

Probable cause

Solution

 

 

 

The surge-protected

The circuit breaker

Turn off your UPS

outlets stop

has tripped due to an

and unplug at least

providing power to

overload.

one device. Wait 10

devices. The circuit

 

seconds, reset the

breaker button is

 

circuit breaker by

projecting from the

 

depressing the

side of your UPS.

 

button, then turn on

 

 

your UPS.

 

 

 

The battery does not

The battery charge is

Recharge the battery.

run as long as

depleted.

 

expected.

The battery is worn

Replace the battery.

 

 

out.

 

 

 

 

The UPS will not turn

The UPS is not

Plug the UPS into an

on.

plugged in.

electrical outlet.

 

The on/off switch is

Turn off your UPS.

 

designed to prevent

Wait 10 seconds,

 

damage by rapidly

then turn on your

 

turning it off and on.

UPS.

 

Mechanical problem

Contact your

 

 

supplier.

 

 

 

PowerPanel™

The USB or serial

Connect the USB or

Personal Edition

cable is not

serial cable to your

software is inactive

connected.

UPS unit and an open

(all icons are gray).

 

USB or serial port on

 

 

the back of the

 

 

computer. You must

 

 

use the cable that

 

 

came with your UPS.

 

The USB or serial

Check the back of the

 

cable is connected to

computer for an

 

the wrong port.

additional USB or

 

 

serial port. Move the

 

 

cable to this port.

 

Your UPS is not

Shut down your

 

providing battery

computer and turn

 

power.

off your UPS. Wait 10

 

 

seconds, turn on

 

 

your UPS. This should

 

 

reset your UPS.

 

The serial cable is not

Use the serial cable

 

the cable that was

that came with your

 

included with your

UPS.

 

UPS.

 

 

 

 

Specifications

Capacity

800 VA /450 W

 

 

Input voltage on utility

90 V to 140 V

 

 

Input frequency

57 Hz to 63 Hz

 

 

On-battery output voltage

120 VAC ± 5 %

 

 

Transfer time

6 ms typical

 

 

Max. load for UPS outlets

800 VA /450 W

(4 Outlets)

 

 

 

Max. load for full-time surge

12 Amps

protection outlets (8 outlets)

 

 

 

On-battery output wave form

Simulated sine wave form

 

 

Operating temperature

32°F to 95°F

 

0°C to 35°C

 

 

Operating relative humidity

0 to 95 % non-condensing

 

 

Size (L × W × H)

11" × 6 5/8" × 3 1/2"

 

28 cm × 16.9 cm × 8.7 cm

 

 

Net weight

14.3 lbs

 

6.49 kg

 

 

Typical battery recharge time

8 hours typical from total

 

discharge

 

 

Typical battery life

3 to 6 years, depending on

 

number of discharge/recharge

 

cycles

 

 

EXPECTED RUNTIME IN MINUTES

Because of the differences in computer components, the runtime will vary.

Model

Runtime

 

 

iMac G4

70 minutes

 

 

Desktop PC with

45 minutes

LCD monitor

 

 

 

Desktop PC with

28 minutes

15" monitor

 

 

 

Desktop PC with

22 minutes

17" monitor

 

 

 

Desktop PC with

16 minutes

21" monitor

 

 

 

Legal notices

©2005 Dynex. DYNEX and the DYNEX logo are trademarks of Best Buy Enterprise Services, Inc. Other brands and product names are trademarks or registered trademarks of their respective holders. Specifications and features are subject to change without notice or obligation.

Support number: (800) 305-2204

URL: www.dynexproducts.com

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Dynex DX-800U manual Troubleshooting, Specifications, Legal notices, Support number 800