14

Troubleshooting

Inspect the ends of the memory cards for dirt or material closing a hole. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol.

If errors persist, replace the memory card.

If no icon appears when a card is inserted into the reader (Mac operating systems), check the following:

The card may have been formatted in Windows FAT 32 format. Using a PC or digital device, reformat the card using the OS X-compatible FAT or FAT16 formats.

If you get an error message when installing the card reader software, check the following:

Make sure that your card reader is connected to your computer.

Make sure that only one card reader is connected to your computer. If other card readers are connected, unplug them before installing the software.