Troubleshooting

Problem

Solution

 

 

No color.

Make sure that the antenna or cable

 

TV is connected correctly and

 

securely.

 

 

 

If you are using an outside antenna,

 

check the condition of the wiring and

 

connections.

 

 

 

Try another channel. The problem

 

might be limited to the broadcasting

 

station.

 

 

 

Adjust the Color option in the

 

on-screen menu. For more

 

information, see “Adjusting the

 

picture” on page 14.

 

 

Sound good, picture poor.

Make sure that the antenna or cable

 

TV is connected correctly and

 

securely.

 

 

 

If you are using an outside antenna,

 

check the condition of the wiring and

 

connections.

 

 

 

Electrical interference from nearby

 

appliances may affect picture quality.

 

Turn off the appliances or move your

 

TV.

 

 

 

Adjust the Contrast and Brightness

 

options in the on-screen menu. For

 

more information, see “Adjusting the

 

picture” on page 14.

 

 

 

Try another channel. The problem

 

might be limited to the broadcasting

 

station.

 

 

Picture distorted.

If you are using an outside antenna,

 

check the condition of the wiring and

 

connections.

 

 

 

Try another channel. The problem

 

might be limited to the broadcasting

 

station.

 

 

Weak picture.

Make sure that the antenna or cable

 

TV is connected correctly and

 

securely.

 

 

 

If you are using an outside antenna,

 

check the condition of the wiring and

 

connections.

 

 

 

Adjust the Contrast and Brightness

 

options in the on-screen menu. For

 

more information, see “Adjusting the

 

picture” on page 14.

 

 

 

Try another channel. The problem

 

might be limited to the broadcasting

 

station.

 

 

Lines or streaks in picture.

If you are using an outside antenna,

 

check the condition of the wiring and

 

connections.

 

 

 

Electrical interference from nearby

 

appliances may affect picture quality.

 

Turn off the appliances or move your

 

TV.

 

 

 

Try another channel. The problem

 

might be limited to the broadcasting

 

station.

 

 

Picture blurred.

If you are using an outside antenna,

 

check the condition of the wiring and

 

connections.

 

 

 

Try another channel. The problem

 

might be limited to the broadcasting

 

station.

 

 

 

 

23

 

 

 

Problem

Solution

 

 

 

Ghosts in picture.

Make sure that the antenna or cable

 

 

TV is connected correctly and

 

 

securely.

 

 

 

 

 

If you are using an outside antenna,

 

 

check the condition of the wiring and

 

 

connections.

 

 

 

 

 

Electrical interference from nearby

 

 

appliances may affect picture quality.

 

 

Turn off the appliances or move your

 

 

TV.

 

 

 

 

 

Try another channel. The problem

 

 

might be limited to the broadcasting

 

 

station.

 

 

Bars on TV screen.

If you are using an outside antenna,

 

 

check the condition of the wiring and

 

 

connections.

 

 

 

 

 

Electrical interference from nearby

 

 

appliances may affect picture quality.

 

 

Turn off the appliances or move your

 

 

TV.

 

 

Picture rolls vertically.

If you are using an outside antenna,

 

 

check the condition of the wiring and

 

 

connections.

 

 

 

 

 

Electrical interference from nearby

 

 

appliances may affect picture quality.

 

 

Turn off the appliances or move your

 

 

TV.

 

 

 

 

 

Try another channel. The problem

 

 

might be limited to the broadcasting

 

 

station.

 

 

Different color marks on TV

Move the unit away from nearby

screen.

electric appliances. Turn off the

 

 

power and wait 30 minutes before

 

 

turning it back on.

 

 

 

 

 

Try another channel. The problem

 

 

might be limited to the broadcasting

 

 

station.

 

 

Picture has a few bright or

A few bright or dark dots on an LCD

dark dots

screen is normal. It does not affect

 

 

the operation of this TV.

 

 

Poor reception on some

Make sure that the antenna or cable

channels.

TV is connected correctly and

 

 

securely.

 

 

 

 

 

If you are using an outside antenna,

 

 

check the condition of the wiring and

 

 

connections.

 

 

 

 

 

Electrical interference from nearby

 

 

appliances may affect picture quality.

 

 

Turn off the appliances or move your

 

 

TV.

 

 

 

 

 

Try another channel. The problem

 

 

might be limited to the broadcasting

 

 

station.

 

 

Picture good, sound poor.

Try another channel. The problem

 

 

might be limited to the broadcasting

 

 

station.