24

Problem

Solution

 

 

No reception of digital

Make sure the auto channel scan has

signals.

been completed.

 

The auto channel scan must be

 

completed when you set up your TV

 

for the first time or move it to a

 

location where previously

 

unavailable channels are broadcast.

 

 

 

The selected channel may not be

 

broadcasting.

 

 

 

When the auto channel scan is

 

interrupted and not completed, some

 

channels will not be received. Make

 

sure the auto channel scan has been

 

completed.

 

 

The entered channel

Many digital channels have alternate

number changes

channel numbers. Your TV changes

automatically.

the numbers automatically to the

 

ones signifying the broadcasting

 

station. These are the numbers used

 

for analog broadcasts.

 

 

 

Troubleshooting

 

 

 

Problem

Solution

 

 

 

 

Remote control does not

If you are using an outside antenna,

 

work.

check the condition of the wiring and

 

 

connections.

 

 

 

 

 

Check the remote control batteries.

 

 

 

 

 

Make sure that there is no obstacle

 

 

between the remote control sensor

 

 

on your TV and the remote control.

 

 

 

 

 

Test the signal output. If the signal is

 

 

good, then there may be infrared

 

 

sensor trouble.

 

 

When there is an infrared-equipped

 

 

device such as a computer is near

 

 

your TV, the device may interrupt the

 

 

remote control signal. Move the

 

 

infrared-equipped device away from

 

 

your TV, change the angle of the

 

 

infrared sensor, or turn off the

 

 

infrared communication function.

 

 

 

 

 

Aim the remote control directly at the

 

 

remote control sensor on the front of

 

 

your TV.

 

 

 

 

 

Reduce the distance between the

 

 

remote control and your TV.

 

 

 

 

 

Make sure that the batteries are

 

 

inserted correctly. The + and –

 

 

symbols on the batteries must match

 

 

the + and – symbols inside the

 

 

battery compartment.

 

 

 

 

Misspelled captions are

Closed captioning production

 

displayed.

companies may broadcast programs

 

 

without correcting the misspelling in

 

 

a live broadcast.

 

 

 

 

Captions are not entirely

Captions that are delayed a few

 

displayed, or captions

seconds behind the actual dialog are

 

appear after the dialog.

common for live broadcasts. Most

 

 

captioning production companies

 

 

can display dialog at a maximum of

 

 

220 words per minute. If a dialog

 

 

exceeds that rate, selective editing is

 

 

used to ensure that the captions

 

 

remain up to date with the current

 

 

dialog.

 

 

 

 

Captions are displayed as a

Interference from buildings or

 

white box or no caption is

weather conditions may cause

 

displayed in a closed

captioning to be incomplete.

 

caption-supported

 

 

Broadcasting stations may shorten

 

program.

 

the programs to insert commercials.

 

 

 

 

The closed caption decoder cannot

 

 

read the information of shortened

 

 

programs.

 

 

 

 

No caption is displayed

The videotape may be illegally

 

when playing the

copied, or the caption signal might

 

videotape containing

not have been read during copying.

 

captions.

 

 

 

 

 

Black box is displayed in the

The text mode is selected for caption.

 

TV screen.

Select CC1, CC2, CC3, CC4, or Off.