24
Problem | Solution |
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No reception of digital | Make sure the auto channel scan has |
signals. | been completed. |
| The auto channel scan must be |
| completed when you set up your TV |
| for the first time or move it to a |
| location where previously |
| unavailable channels are broadcast. |
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| The selected channel may not be |
| broadcasting. |
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| When the auto channel scan is |
| interrupted and not completed, some |
| channels will not be received. Make |
| sure the auto channel scan has been |
| completed. |
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The entered channel | Many digital channels have alternate |
number changes | channel numbers. Your TV changes |
automatically. | the numbers automatically to the |
| ones signifying the broadcasting |
| station. These are the numbers used |
| for analog broadcasts. |
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| Troubleshooting | |
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Problem | Solution |
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Remote control does not | If you are using an outside antenna, |
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work. | check the condition of the wiring and |
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| connections. |
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| Check the remote control batteries. |
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| Make sure that there is no obstacle |
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| between the remote control sensor |
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| on your TV and the remote control. |
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| Test the signal output. If the signal is |
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| good, then there may be infrared |
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| sensor trouble. |
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| When there is an |
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| device such as a computer is near |
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| your TV, the device may interrupt the |
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| remote control signal. Move the |
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| your TV, change the angle of the |
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| infrared sensor, or turn off the |
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| infrared communication function. |
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| Aim the remote control directly at the |
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| remote control sensor on the front of |
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| your TV. |
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| Reduce the distance between the |
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| remote control and your TV. |
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| Make sure that the batteries are |
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| inserted correctly. The + and – |
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| symbols on the batteries must match |
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| the + and – symbols inside the |
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| battery compartment. |
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Misspelled captions are | Closed captioning production |
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displayed. | companies may broadcast programs |
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| without correcting the misspelling in |
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| a live broadcast. |
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Captions are not entirely | Captions that are delayed a few |
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displayed, or captions | seconds behind the actual dialog are |
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appear after the dialog. | common for live broadcasts. Most |
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| captioning production companies |
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| can display dialog at a maximum of |
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| 220 words per minute. If a dialog |
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| exceeds that rate, selective editing is |
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| used to ensure that the captions |
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| remain up to date with the current |
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| dialog. |
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Captions are displayed as a | Interference from buildings or |
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white box or no caption is | weather conditions may cause |
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displayed in a closed | captioning to be incomplete. |
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Broadcasting stations may shorten |
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program. |
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the programs to insert commercials. |
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| The closed caption decoder cannot |
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| read the information of shortened |
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| programs. |
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No caption is displayed | The videotape may be illegally |
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when playing the | copied, or the caption signal might |
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videotape containing | not have been read during copying. |
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captions. |
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Black box is displayed in the | The text mode is selected for caption. |
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TV screen. | Select CC1, CC2, CC3, CC4, or Off. |
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