LIMITED WARRANTY 15
If (a) the Surge Suppressor you purchased and still own is defective in material or
workmanship under this Limited Warranty or any applicable warranty imposed by
law, and (b) all Limited Warranty requirements have been met, Dynex will repair
or replace the Surge Suppressor if it proves to be defective in material or work-
manship.
MAKING A LIMITED WARRANTY CLAIM.
To make a Limited Warranty claim, you must do the following:
1.Provide reasonable proof of purchase (for example, a sales receipt) that estab-
lishes you as the Initial Customer (the original end-user consumer purchaser) of
the Surge Suppressor.
2. Call Dynex at (877) 297-6937 (toll free), or write to Dynex at 5555 12th Ave E,
Suite 110, Shakopee, MN 55379, within FIFTEEN (15) days of the failure of the
Surge Suppressor.
3. When you contact Dynex, identify the Surge Suppressor by model number, pro-
vide the purchase date, and request Return Materials Authorization (RMA) infor-
mation from Dynex.
4. Pack and ship the Surge Suppressor to Dynex as instructed in your RMA. Show
the RMA code on the shipping label or include it with the Surge Suppressor. You
MUST prepay all shipping costs and you are responsible for packaging and ship-
ment.
If the Surge Suppressor is defective in material or workmanship, Dynex will repair
or replace the Surge Suppressor and return it to you at Dynex's expense, or, if
Dynex is unable to or decides not to repair or replace the Surge Suppressor (if
defective) within a reasonable time, Dynex will refund to you the full purchase
price you paid for the Surge Suppressor (purchase receipt showing price paid is
required).
CONNECTED EQUIPMENT GUARANTEE
The Initial Customer is protected for the life of the Surge Suppressor against cer-
tain losses due to the Surge Suppressor's defective material or workmanship that
is directly and properly connected to electronic equipment (referred to as the
“Connected Equipment”), subject to certain terms and conditions provided below.
The Connected Equipment Guarantee is not “first dollar” coverage.
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