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Warranty Statements
ECHO LIMITED WARRANTY STATEMENT FOR
PRODUCT SOLD IN USA AND CANADA BEGINNING 01/01/2010
ECHO'S RESPONSIBILITY
ECHO Incorporated’s Limited Warranty, provides to the original purchaser that this ECHO product is free from defects in material and workmanship. Under normal use and maintenance from date of purchase, ECHO agrees to repair or replace at ECHO’s discretion, any defective product free of charge at any authorized ECHO servicing dealer within listed below application time periods, limitations and exclusions. THIS LIMITED
WARRANTY IS ONLY APPLICABLE TO ECHO PRODUCTS SOLD BY AUTHORIZED ECHO DEALERS. IT IS EXTENDED TO THE ORIGINAL PURCHASER ONLY, AND IS NOT TRANSFERABLE TO SUBSEQUENT OWNERS EXCEPT FOR EMISSION RELATED PARTS. Repair parts and accessories replaced under this warranty are warranted only for the balance of the original unit or accessory warranty period. Any damage caused by improper installation or improper maintenance is not covered by this warranty. All parts or products replaced under warranty become the property of ECHO, Inc. This warranty is separate from the Emission control warranty statement supplied with your new product. Please consult the Emission Control Warranty Statement for details regarding emission related parts. For a list of Authorized ECHO Dealers refer to WWW.ECHO-USA.COM or call 1-800-432-ECHO.
OWNER’S RESPONSIBILITY
To ensure trouble free warranty coverage it is important that you register your ECHO equipment on-line at WWW.ECHO-USA.COM or by fill- ing out the warranty registration card supplied with your unit. Registering your product confirms your warranty coverage and provides a direct link if we find it necessary to contact you.
The owner shall demonstrate reasonable care and use, and follow preventative maintenance, storage, fuel and oil usage as prescribed in the operator’s manual. Should a product difficulty occur, you must, at your expense, deliver or ship your ECHO unit to an authorized ECHO servicing dealer for warranty repairs (within the applicable warranty period), and arrange for pick-up or return of your unit after the repairs have been made. For your nearest authorized ECHO servicing dealer, call ECHO’s Dealer Referral Center, at 1-800-432-ECHO or you can locate an ECHO servicing dealer at WWW.ECHO-USA.COM. Should you require assistance or have questions concerning ECHO’s Warranty Statement, you can contact our Consumer Product Support Department at 1-800-673-1558 or contact us through the web at WWW.ECHO-USA.COM.
PRODUCT WARRANTY PERIOD
RESIDENTIAL APPLICATION
•5 YEAR WARRANTY - All units for residential, or non-income producing use will be covered by this limited warranty for five (5) years from date of purchase.
EXCEPTIONS:
•For two-stroke engine powered products, the electronic ignition module, flexible drive cables, SRM solid drive shafts, and TC tines are warranted for the life* of the product on parts only.
•Cutting attachments such as, but not limited to, bars, chains, sprockets, blades, and nylon trimmer heads for residential or non-income producing use will be covered for failures due to defects in material or workmanship for a period of 60 days from original product purchase date. Any misuse from contact with concrete, rocks, or other structures is not covered by this warranty.
•ECHO’s Rapid Loader String Head carries a lifetime warranty on the line locking system, parts only; no labor. Refer to your operator’s manual for string head installation and maintenance instructions.
•All SB-Series and PRO ATTACHMENT SERIES Split Shaft attachments carry the same warranty duration as the units they are designed to fit.
COMMERCIAL APPLICATION
•1 YEAR WARRANTY - All Chain Saws, QuikVent Saws, and Cut-Off Saws for commercial, institutional, agricultural, industrial, or income producing use will be covered by this limited warranty for one (1) year from the date of purchase.
•2 YEAR WARRANTY - All other units for commercial, institutional, agricultural, industrial, or income producing use will be covered by this limited warranty for two (2) years from the date of purchase.
EXCEPTIONS:
•For two-stroke engine powered products, the electronic ignition module, flexible drive cables, SRM solid drive shafts and TC tines, are warranted for the life* of the product on parts only.
•Cutting attachments such as, but not limited to, bars, chains, sprockets, blades, and nylon trimmer heads for commercial, institutional, agricultural, industrial, rental, or income producing will be covered for failures due to defects in material or workmanship for a period of 30 days from original product purchase date. Any misuse from contact with concrete, rocks, or other structures is not covered by this warranty.
•ECHO’s Rapid Loader String Head carries a lifetime warranty on the line locking system, parts only; no labor. Refer to your operator’s manual for string head installation and maintenance instructions.
•All SB-Series and PRO ATTACHMENT SERIES Split Shaft attachments carry the same warranty duration as the units they are designed to fit.
RENTAL APPLICATION - 90 DAYS WARRANTY
• Units for rental use will be covered against defects in material and workmanship for a period of 90 days from the date of purchase.
*ECHO’s liability under the “Lifetime” coverage is limited to furnishing parts specified under the PROdUCT wARRANTy PERIOd section of this warranty statement for “Life” free of charge for a period of ten (10) years after the date of the complete unit’s final production.
