4-2 Troubleshooting

If you encounter any problem when you’re using this wireless network card, don’t panic! Before you call your dealer of purchase for help, please check this troubleshooting table, the solution of your problem could be very simple, and you can solve the problem by yourself!

Scenario

Solution

I can’t find any wireless access

1.

Click ‘Rescan’ for few more times and see if you can find any wireless

point / wireless device in ‘Site

 

access point or wireless device.

Survey’ function.

2.

Please move closer to any known wireless access point.

 

3.

‘Ad hoc’ function must be enabled for the wireless device you wish to

 

 

establish a direct wireless link.

 

4.

Please adjust the position of network card (you may have to move your

 

 

computer if you’re using a notebook computer) and click ‘Rescan’

 

 

button for few more times. If you can find the wireless access point or

 

 

wireless device you want to connect by doing this, try to move closer to

 

 

the place where the wireless access point or wireless device is located.

 

 

 

Nothing happens when I click

1.

Please make sure the wireless network card is firmly inserted into your

‘Launch config utilities’

 

computer’s PCI slot. If the Ralink configuration utility’s icon is black, the

 

 

network card is not detected by your computer. Switch the computer off

 

 

and insert the card again. If this doesn’t work, contact the dealer of

 

 

purchase for help.

 

2.

Reboot the computer and try again.

 

3.

Remove the driver and re-install.

 

4.

Contact the dealer of purchase for help.

 

 

I can not establish connection

1. Click ‘Connect’ for few more times.

with a certain wireless access

2. If the SSID of access point you wish to connect is hidden (nothing

point

 

displayed in ‘SSID’ field in ‘Site Survey’ function), you have to input

 

 

correct SSID of the access point you wish to connect. Please contact

 

 

the owner of access point to ask for correct SSID.

 

3.

You have to input correct passphrase / security key to connect an access

 

 

point with encryption. Please contact the owner of access point to ask

 

 

for correct passphrase / security key.

 

4.

The access point you wish to connect only allows network cards with

 

 

specific MAC address to establish connection. Please go to ‘About’ tab

 

 

and write the value of ‘Phy_Addess’ down, then present this value to

 

 

the owner of access point so he / she can add the MAC address of

 

 

your network card to his / her access point’s list.

 

 

 

The network is slow / having

1.

Move closer to the place where access point is located.

 

 

 

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Edimax Technology Draft 2.0-N, 802.11 b user manual Troubleshooting
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g, Draft 2.0-N, 802.11 b specifications

Edimax Technology has established a solid reputation in the networking industry, primarily known for its innovative products and commitment to quality. Among its many offerings, the Edimax 802.11 b/Draft 2.0-N series stands out as a reliable solution for enhancing wireless connectivity in various environments. This product line seamlessly combines the old and new technologies, delivering robust performance for users seeking high-speed internet access.

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