Troubleshooting

 

Problem

Check

Page

 

 

 

• Projector power cord is not plugged into the wall outlet.

25

 

 

 

• Power to the external connected devices is off.

–

 

 

 

 

 

 

 

 

• The lens shutter is closed.

26, 29

 

 

 

• The selected input mode is wrong.

29

 

 

 

 

 

 

 

 

• Cables are incorrectly connected to the projector.

21–25

 

 

 

 

 

 

 

 

• Remote control battery has run out.

15

No picture and no sound

• External output has not been set when connecting notebook computer.

21

or projector does not

 

 

• The lamp unit cover is not installed correctly.

56, 57

 

start.

 

 

 

• If the connected DVI digital equipment is turned on before the “DVI-D”

21

 

 

 

 

 

 

input mode is selected on the projector, the image may not be projected

 

 

 

 

properly or may not be displayed at all. Ensure that the appropriate input

 

 

 

 

mode has been selected on the projector before you turn on the

 

 

 

 

connected equipment.

 

 

 

 

• Cables are incorrectly connected to the projector.

21–25

 

 

 

• “Bright” is set to minimum position.

41

 

 

 

 

 

 

 

 

• Depending on the computer you are using, an image may not be

–

 

 

 

projected unless the signal output setting of the computer is switched

 

 

 

 

to the external output. Refer to the owner's manual of the computer for

 

 

 

 

how to switch its signal output settings.

 

 

 

 

• Is “On” selected in “DLP® LinkTM”?

44

Sound is heard but no

 

 

 

picture appears

 

 

 

(or picture is dark).

 

 

 

 

 

 

 

 

 

 

• Image adjustments are incorrectly set.

41

 

 

 

• Make adjustments of “Color” and “Tint” in “Picture Mode” and lower the

 

 

 

 

“BrilliantColorTM” value.

 

 

 

 

(Video Input only)

 

 

 

 

• Video input system is incorrectly set.

51

 

 

 

 

 

Color is faded or poor.

 

 

 

 

 

 

 

 

 

 

• Adjust the focus.

27

 

 

 

• The projection distance exceeds the focus range.

20

 

 

 

 

 

 

 

 

• There is fog on the lens. If the projector is carried from a cold room into a

–

 

 

 

warm room, or if it is suddenly heated, condensation may form on the surface

 

 

 

 

of the lens and the image will become blurred. Set up the projector at least

 

 

 

 

one hour before it is to be used. If condensation should form, remove the

 

 

 

 

power cord from the wall outlet and wait for it to clear.

 

 

Picture is blurred;

 

 

(Computer Input only)

 

 

noise appears.

• Perform Synchronization Adjustments (“Clock” and “Phase”

51

 

 

 

Adjustment)

 

 

 

 

• Noise may appear depending on the computer.

–

 

 

 

• Cables are incorrectly connected to the projector.

21–25

 

 

 

• Volume is set to minimum.

29

 

 

 

• When the projector is connected to an external device and the volume

 

 

 

 

is set to minimum, the sound is not output even if you turn up the

 

 

 

 

volume of the external device.

 

 

 

 

 

 

Picture appears but no

• “Speaker” is set to “Off”.

46

 

 

 

sound is heard.

 

 

 

Data image is not

• Select “Data image is not centered” in the “Help” menu and make the

51

 

centered.

necessary adjustments.

 

 

 

 

• Depending on the computer you are using, the output resolution signal

–

 

 

 

may be different from the one you have set. For details, refer to the

 

 

 

 

owner's manual of the computer.

 

59