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Chapter5Troubleshooting
Problem Possible cause and remedy
2. The message b elow appears. Th ismessageappearswhenthesignalisnotinputc orrectly
evenwhenthemonitorfunctionsproperly.
• Themessageshowsthattheinputsignalis
outofthespeciedfrequencyrange.
Example:
• CheckwhetherthePCisconguredtomeettheresolution
andverticalscanfrequencyrequi rementsof��themonitor
(see“2-1.CompatibleResolutions”(page14)).
• RebootthePC.
• Selectanappropriatesettingusingth egraphicsboard’s
utility.RefertotheUser’sManualofthegraphicsboard
fordetails.
5-2. Imaging problems (for both digital and analog)
Problem Possible cause and remedy
1. The screen is too brig ht or too dark. • Use“Brightness”or“Contrast ”intheSettingmenuto
adjustit.(TheLCDmonitorbacklighthasalimitedlife
span.Whenthescreenbecomesdarkorbe ginstoicker,
contactyourlocalEIZOrepresentative.)
• Ifthescreenistoobright,turnonAutoEcoView.The
monitordetectstheenvironmentalbrightne sstoadjustthe
screenbrightnessautomatically.
2. Character s are blurred. • CheckwhetherthePCisco nguredtomeettheresolution
andverticalscanfrequencyrequi rementsofthemonitor
(see“2-1.CompatibleResolutions”(page14)).
• Whenanimageisdisplayedwitharesolutionothert han
recommended,thecharactersorlinesoft hedisplayed
imagemayblur.Use“Smoothing”and“ScreenSize”inthe
Settingmenutoadjustthedisplay(see“Tomodifyblurred
characters/lines”(page24),and“ScreenSizeChanging”
(page25)).
3. Afterimag es appear. • Afterimagesareparticulart oLCDmonitors.Avoid
displayingthesameimageforalongtime.
• Usethescreensaverorpowersavefunctiontoavoid
displayingthesameimageforextendedperio dsoftime.
4. Green / red / blue / w hite dots or defective
dots remain on the screen .
• ThisisduetoLCDpanelcharacteristicsandisn ota
failure.
5. Interfe rence patterns or pressure m arks
remain on the screen.
• Leavethemonitorwithawhiteorblackscreen.The
symptommaydisappear.
6. Noise appear s on the screen. • WhenenteringtheHDCPsignals,thenor malimagesmay
notbedisplayedimmediately.