Eizo FS2331 user manual Troubleshooting, No picture, Problem Possible cause and remedy

Chapter 6 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

No picture

	Problem		Possible cause and remedy
1.	No picture	•	Check whether the power cord is connected properly.
•	Power indicator does not light.	•	Turn the main power switch on.
		•	Press	on the remote control (or on the
			monitor).
		•	Turn off the main power, and then turn it on again a
			few minutes later.
•	Power indicator is lighting blue.	•	Increase “Brightness”, “Contrast”, or “Gain” in the
			Setting menu (see “To perform advanced adjustments”
			(page 16)).
•	Power indicator is lighting orange.	•	Check whether the signal cable is connected properly.
		•	Check whether the external device is turned on.
		•	Operate the mouse or keyboard.
		•	Switch the input signal.
		•	If an external device is plugged into the HDMI port,
			change the HDCP authentication setting. Power off
			once and then press		on the monitor for five
			seconds or more to change the setting and then turn
			on the power again. (see “3-8. Changing the HDCP
			authentication setting for HDMI signal input” (page 30)).

2.The message below appears.This message appears when the signal is not input correctly even when the monitor functions properly.

Example:		•	The message shows that the input signal is out of the
			specified range.
	PC2(D-SUB)	•	When the analog signal (D-Sub)/ digital signal (DVI-D,
	Signal Error		HDMI: PC signal) is input, take the measures below:
			--Check whether the PC is configured to meet the
			resolution and vertical scan frequency requirements
			of the monitor (see “2-1. Compatible Resolutions/
			Formats” (page 13)).
			--Reboot the PC.
			--Select an appropriate display mode using the
			graphics board’s utility. Refer to the manual of the
			graphics board for details.

Chapter 6 Troubleshooting 37