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7. TROUBLESHOOTING

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

No picture problems → See No.1 ~ No.2

Imaging problems → See No.3 ~ No.14

Other problems → See No.15 ~ No.20

USB problems → See No.21 ~ No.22

 

Problems

Points to check with possible solutions

 

1. No picture

† Check that the power cord is correctly connected.

 

• Indicator status: Off

If the problem persists, turn off the monitor power

 

for a few minutes, then turn it back on and try

 

 

 

 

again.

 

• Indicator status: Blue

† Check the “Brightness” setting.

 

• Indicator status: Yellow

† Switch the signal input by pressing the Input Signal

 

 

Selection Button on the front control panel.

 

 

† Try pressing a key on the keyboard, or clicking the

 

 

mouse.

 

 

(p.34)

 

• Indicator status: Slowly flashing

† Try pressing the Power Button.

 

Yellow

 

 

 

• Indicator status: Flashing Yellow

† Try turning the PC on.

 

(twice for each)

 

 

 

2. Error messages shown below will

These messages appear when the signal is not inputted

 

remain on the screen for 40

correctly, even if the monitor functions properly.

 

seconds.

† When the image is displayed correctly after a short

 

 

time, there is no problem with the monitor. (Some

 

 

PCs do not output the signal soon after powering

 

 

on.)

 

 

† Check that the PC is turned ON.

 

 

† Check that the signal cable is properly connected to

 

 

the PC or graphics board.

 

 

† Switch the signal input by pressing the Input Signal

 

 

Selection Button on the front control panel.

 

• Whenever an error signal message

† Use the graphics board’s utility software to change

 

appears, the signal frequency will be

the frequency setting. (Refer to the manual of the

 

displayed in red.

graphics board.)

 

(Example)

 

 

 

 

 

 

 

 

 

 

40 7. TROUBLESHOOTING