Chapter 4 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

No-picture problems → See No.1 - No.2.

Imaging problems → See No.3 - No.11.

Other problems → See No.12 - No.18.

 

Problems

 

Possible cause and remedy

1.

No picture

Check whether the power cord is connected correctly. If

Power indicator does not light.

 

the problem persists, turn off the monitor, and then turn it

 

 

 

on again a few minutes later.

 

Power indicator is lighting blue.

Check brightness setting.

 

Power indicator is lighting yellow.

Turn on the PC.

 

 

 

Switch the input signal with

 

.

 

 

Operate the mouse or keyboard.

 

2. The message below appears.

This message appears when the signal is not input

This message appears when no signal is input.

correctly even when the monitor functions properly.

 

(This is displayed for about 40 seconds.)

The message shown left may appear, because some

 

 

 

PCs do not output the signal soon after power-on.

 

 

Check whether the PC is turned on.

 

 

Check whether the signal cable is connected properly.

 

 

Switch the input signal with

 

.

 

 

 

 

 

 

The message below shows that the input signal is

Select an appropriate display mode using the graphics

 

out of the specified frequency range. (Such signal

 

board’s utility software. Refer to the manual of the

 

frequency is displayed in red.)

 

graphics board for details.

 

 

Example:

 

 

 

 

3.

Display position is incorrect.

Adjust image position so that it is displayed properly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

within the display area using the <Position> adjustment.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the problem persists, use the graphics board’s utility

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

software if available to change the display position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

Vertical bars appear on the screen or a part of the

Adjust using <Clock> from <Screen> menu at the

 

image is flickering.

 

Adjustment menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. Whole screen is flickering or blurring.

• Adjust using <Phase>.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.

Characters are blurred.

Adjust using <Smoothing>.

7.

Upper part of the screen is distorted as shown

This is caused when both composite sync (X-OR)

 

below.

 

signal and separate vertical sync signal are input

 

 

 

simultaneously. Select either composite signal or

 

 

 

separate signal.

Chapter 4 Troubleshooting 23