Problems

Possible cause and remedy

8.The screen is too bright or too dark.• Adjust <Brightness>. (The LCD monitor backlight has a fixed life span. When the screen becomes dark or begins to flicker, contact your local dealer.)

9.

Afterimages appear.

Use a screen saver or off timer function for a long-time

 

 

 

 

 

image display.

 

 

 

 

• Afterimages are particular to LCD monitors. Avoid

 

 

 

 

 

displaying the same image for a long time.

10. Green/red/blue/white dots or defective dots remain

This is due to LCD panel characteristics and is not a

 

on the screen.

 

failure.

 

11.

Interference patterns or fingerprints remain on the

Leave the monitor with a white screen. The symptom

 

screen.

 

 

may disappear.

12. Noise appears on the screen.

Select 1 to 4 in <Signal Filter> from the <Screen> menu

 

 

 

 

 

to change the mode.

13. The [Smoothing] icon on the Adjustment menu

<Smoothing> is disabled with a resolution of 1600 ×

 

[Screen] cannot be selected.

 

1200 or 800 × 600

 

 

 

 

<Smoothing> cannot be selected when the resolution is

 

 

 

 

 

doubled with <Screen Size> menu. (Example: 640 × 480

 

 

 

 

 

is enlarged to 1280 × 960)

14. The Main menu of Adjustment menu does not start.

Check for Adjustment Lock function.

15. The

 

button does not function.

The

 

button does not function when digital signal is

 

 

 

 

 

 

 

input.

 

 

 

 

 

 

Check whether the buttons are lockd.

 

 

 

 

This function works correctly when an image is fully

 

 

 

 

 

displayed over the Windows or Macintosh display area.

 

 

 

 

 

It does not work properly when an image is displayed

 

 

 

 

 

only on a part of the screen (DOS prompt window, for

 

 

 

 

 

example) or when a black background (wallpaper, etc.) is

 

 

 

 

 

in use.

 

 

 

 

 

 

This function does not work correctly with some graphics

 

 

 

 

 

boards.

 

16. Frequency does not change after the utility disk is

Change the input signal frequency using the graphics

 

installed on Windows 98/Me/2000/XP.

 

board’s utility software.

17. USB function cannot be set up.

Check whether the USB cable is connected correctly.

 

 

 

 

Check whether the PC and OS are USB compliant. (For

 

 

 

 

 

USB compliance of the respective devices, consult their

 

 

 

 

 

manufacturers.)

 

 

 

 

Check the PC’s BIOS setting for USB when using

 

 

 

 

 

Windows 98/Me/2000/XP. Refer to the manual of the PC

 

 

 

 

 

for details.)

18. The PC does not work/USB devices connected to

Check whether the USB cable is connected correctly.

 

the monitor do not work.

Change the cable connection to another USB port. If the

 

 

 

 

 

PC works normally with this port change, contact your

 

 

 

 

 

local dealer. (Refer to the manual of the PC for details.)

 

 

 

 

 

Try the following:

 

 

 

 

 

Reboot the PC.

 

 

 

 

Connect the PC directly to the peripheral devices.

 

 

 

 

When the devices work normally without being connected

 

 

 

 

to the monitor (USB hub), contact your local dealer.

24 Chapter 4 Troubleshooting