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Chapter6Troubleshooting
Chapter 6 Troubleshooting

If a problem still remains after applyi ng the suggested remedies, contact your local EIZO repr esentative.

6-1. No picture

Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnec tedproperly.
• Turnthemainpowerswitchon.
• Press .
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightingblue. • Increase“Brig htness”,“Contrast”,or“Gain”intheSetting
menu(see“Toperformadvancedadjustments”(page16)).
• Powerindicatorislightingorange. • Switchth einputsignalwith .
• Movethemouseorpressanykeyonthekeyboard.
• Touchthepanelsurface.
• CheckwhetherthePCisturnedon.
• DependingonthePCandgraphicsboard,thei nputsignal
isnotdetectedandthemonitordoesnotrecoverfrom
thepowersavingmode.Ifthescreenisnotdisplayed
evenaftermovingthemouseorpressinganykeyonthe
keyboard,turnthemonitoroffandonusingitspower
button.Whenthescreenisdisplayed,executethe
followingprocedure.Theproblemmaybeimproved.
1. Press toturnoffthemonitor.
2. Holddown whilepressing totur nonthe
monitor.
“x”isdisplayedonthemenutitleof“Inform ation”ofthe
Settingmenu(see“7-4.DisplayingMonitorInform ation”
(page47)).
3. RebootthePC.
Toreturntotheprevioussetting,performsteps1to3
again.
• Powerindicatorisashingorange. •Thed evicethatisconnectedusingDisplayPorthavea
problem.Solvetheproblem,turnoffth emonitor,andthen
turnitonagain.RefertotheUser’sManualoftheoutput
deviceforfurtherdetails.