Elation Professional manual Thank You for Purchasing the AR-32RM, Customer Service

1.Elation Support

1.1 Thank You for Purchasing the AR-32RM

Thank you for your purchasing the Elation Professional AR-32RM Architectural Show System. Please read the instructions in this manual carefully and thoroughly before attempting to operate this unit. These instructions contain important information regarding safety during use and maintenance. Please fill out and return the enclosed warranty card to validate your purchase.

1.2 Customer Service

Elation provides a toll free customer support line, to provide set up help and to answer question should you encounter problems during you set up or initial operation. You may also visit us the web at www.elationlighting.com for any comments or suggestions.

All returned service items whether warranty or not, must be freight pre-paid and accompany a Return Authorization(RA) number. The RA number must be clearly written on the outside of the return package. Items returned without a RA number clearly marked on the outside of the package will be refused and returned at customer's expense. You may obtain a RA number by contacting customer service.

A brief description of the problem as well as RA number must be written down on a piece of paper and include in the shipping container. If the unit is under warranty, you must also provide a copy of your proof of purchase invoice.

Customer Service house are Monday through Friday 8:00a.m.-5:00 p.m. Pacific Standard Time.

Toll Free: (866) 245-6726

Phone: (323) 582-3322

Fax: (323) 832-9142

Information: info@elationlighting.com

Sales: sales@elationlighting.com

Support: support@elationlighting.com

Forum: http://forums.elationlighting.com

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