Solutions to Common Problems 31
Light Is Not On
Problem | Cause | Correction |
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Light is not on. | • Light bulb is burned out or LED light is | • See Replacing Light Bulbs or LED lights in Care and |
| damaged. | Cleaning section. |
| • No electric current is reaching refrigerator. | • See “Problem” section, “Running Your Refrigerator”. |
| • Control system has disabled lights because | • Close and reopen door(s) to enable lights. |
| one or both doors were left open too long. |
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Odors In Refrigerator
Problem | Cause | Correction |
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Interior is dirty. | • Interior needs to be cleaned. | • See Care & Cleaning Tips. |
Odors | • Food with strong odors is stored in | • Cover food tightly. Turn on air filtration system. Air filter |
| refrigerator. | may need to be changed more frequently if foods with |
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| strong odors are routinely stored in refrigerator. |
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Opening/Closing Of Doors/Drawers
Problem | Cause | Correction |
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Door(s) will not close. | • Refrigerator is not level. It rocks on the floor | • Ensure floor is level and solid, and can adequately |
| when moved slightly. | support the refrigerator. Contact a carpenter to correct a |
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| sagging or sloping floor. |
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Drawers are difficult to | • Food is touching shelf on top of drawer. | • Keep less food in drawer. |
move. | • Drawer is overloaded | • Remove or redistribute food. |
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Running Your Refrigerator
Problem | Cause | Correction |
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Compressor does not | • Cooling system is turned Off. | • Turn cooling system On. See Controls Section for |
run. |
| location of cooling system On/Off button. |
| • Refrigerator is in defrost cycle. | • This is normal for a fully automatic defrost refrigerator. |
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| The defrost cycle occurs periodically, lasting about 30 |
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| minutes. |
| • Plug at wall outlet is disconnected. | • Ensure plug is tightly pushed into outlet. |
| • House fuse is blown or a tripped circuit | • Check/replace fuse with a 15 amp |
| breaker. | Reset circuit breaker. |
| • Power outage. | • Check house lights. Call local Electric Company. |
| • Electronic control system keeps the | • This is normal. Refrigerator goes on and off to keep |
| refrigerator at a constant temperature. | temperature constant. |
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