| What to do if… |
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| Problem |
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| Possible cause/Solution |
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| The drain hose is squashed or kinked. | |
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| • | Check the drain hose connection. |
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| The drain filter is clogged. | |
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| • Clean the drain filter. | |
| The machine does not empty and/or does not |
| An option or a programme that ends with the | |
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| water still in the tub or a that eliminates all the | ||
| spin: |
| spinning phases has been selected. | |
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| • | Select the draining or the spinning pro- |
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| gramme. |
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| The laundry is not evenly distributed in the | |
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| drum. | |
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| • | Redistribute the laundry. |
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| Too much detergent or unsuitable detergent | |
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| (creates too much foam) has been used. | |
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| • | Reduce the detergent quantity or use anoth- |
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| er one. |
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| Check whether there are any leaks from one of | |
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| the inlet hose fittings. It is not always easy to | |
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| see this as the water runs down the hose; check | |
| There is water on the floor: |
| to see if it is damp. | |
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| • | Check the water inlet hose connection. | |
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| The drain or the inlet hose is damaged. | |
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| • | Replace it with a new one. |
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| The cap on the emergency emptying hose has | |
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| not been replaced or the filter has not been | |
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| properly screwed in after cleaning action. | |
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| • | Refit the cap on the emergency emptying |
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| hose or screw the filter fully in. |
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| Too little detergent or unsuitable detergent has | |
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| been used. | |
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| • | Increase the detergent quantity or use an- |
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| other one. |
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| Stubborn stains have not been treated prior to | |
| Unsatisfactory washing results: |
| washing. | |
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| • | Use commercial products to treat the stub- | |
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| born stains. |
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| The correct temperature was not selected. | |
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| • | Check if you have selected the correct tem- |
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| perature. |
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| Excessive laundry load. | |
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| • | Reduce the laundry load. |
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| The programme is still running. | |
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| • | Wait the end of washing cycle. |
| The door will not open: |
| The door lock has not been released. | |
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| • | Wait until the symbol 7.5 has gone off. | |
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| There is water in the drum. | |
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| • | Select drain or spin programme to empty out |
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| the water. |
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