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Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrol ux appliance or any part
thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on co ndition that:
· The appliance has been correctly installed and used only on the electr icity supply stated on the rating plate.
· The appliance has been used for normal domestic purposes only, and in accordanc e with the manufacturer’s
instructions.
· The appliance has not been serviced, maintained, repaired, taken ap art or tampered with by any person not
authorised by us.
· All service work under this guarantee must be undertaken by a Serv ice Force Centre.
· Any appliance or defective part replaced shall become the Compan y’s property.
· This guarantee is in addition to your statutory and other legal rig hts.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be availa ble outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
· Damage or calls resulting from transportation, improper use or neglec t, the replacement of any light bulbs or
removable parts of glass or plastic.
· Costs incurred for calls to put right an appliance which is impr operly installed or calls to appliances outside the
United Kingdom.
· Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
· Products of Electrolux manufacture which are not marketed by Electrolux.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your ne w home
subject to the following qualifications:
· The guarantee starts from the date you first purchased your product.
· The guarantee is for the same period and to the same extent for labour and parts as ex ists in the new country
of use for this brand or range of products.
· This guarantee relates to you and cannot be transferred to another user.
· Your new home is within the European Community (EC) or European Fr ee Trade Area.
· The product is installed and used in accordance with our instructions and is only used dom estically, i.e. a
normal household.
· The product is installed taking into account regulations in your new co untry.
Before you move please contact your nearest Customer Care centre, liste d below, to give them details of your new
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you
and your appliances.
France Senlis +33 (0) 3 44 62 20 13
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordernone +39 (0) 800117511
Sweden Stockholm +46 (0) 20 78 77 50
UK Slough +44 (0) 1753 219898
GUARANTEE CONDITIONS