SOMETHING NOT WORKING?
We recommend that your appliance has an annual gas safety check carried out by our approved service organisation.
Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one that you can solve yourself without the expense of a service call.
Please note that proof of purchase is required for
PROBLEM
The grill, and oven do not work.
The oven is not cooking evenly.
The oven light fails to illuminate.
The oven temperature is too high or too low.
The cooling fan does not work.
The hob burners will not light.
The flame colour is orange/yellow.
POSSIBLE SOLUTION
Check that the appliance has been wired in to the appliance supply and is switched on at the wall.
Check that there is not a problem with your gas supply.
You can do this by making sure the other gas appliances such as central heating or gas fires are working.
Check that the main appliance fuse is working.
If you have checked the above:
Allow the appliance to cool for a couple of hours. The appliance should now be working normally.
Check that the appliance is correctly installed and is level.
Check that the recommended temperatures and shelf positions are being used.
The oven light bulb may need replacing.
Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down slightly to achieve the results you want.
Refer to the Main Oven section.
Check that there is not a problem with your electricity supply.
Ensure the burner parts have been placed correctly.
Check that there is not a problem with your gas supply.
You can do this by making sure the other gas appliances such as central heating or gas fires are working.
Due to the design of the burner the flame can appear to be orange /yellow (flame disturbance) in certain areas of the burner this is a natural occurrence.
The burner is not igniting or only partially lighting.
Check that the burner is dry and that food spillage or cleaning fluids are not present on the burner. This can be dried with a cloth and stubborn marks cleaned away with a dry nylon brush (old toothbrush etc).
The burner sounds noisy. |
| It is natural for the burners to emit noise as the gas is being drawn |
|
| through the burner and may reduce as they heat up. |
|
|
|
|
|
|
|
|
|
The burner is emitting a popping sound. |
| This is a natural occurrence when the burner is alight and does not |
|
| affect the performance of the burner. |
|
|
|
|
|
|
|
|
|
Noise. |
| It is normal for some metal parts on the cooker to produce noise |
|
| when in use, this is due to expansion and contraction when heating |
|
| up and cooling down. |
22
