Questions?
Use this problem solver!
(cont.)
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| The Problem Solver |
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| 36” |
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| PROBLEM | POSSIBLE CAUSE |
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| DOOR NOT CLOSING | • Package may be holding door open. |
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| PROPERLY | • Check the door gasket; it may be out of position |
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| • Refrigerator is not level. See Installation Instructions. |
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| REFRIGERATOR/ | • Temperature control not set cold enough. See Temperature Control. |
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| FREEZER TOO WARM | • Warm weather or frequent door openings. |
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| • Door left open for long time. |
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| • Package may be holding door open. |
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| ACTUAL TEMPERATURE | • Refrigerator just plugged in. Allow 24 hours for system to stabilize. |
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| NOT EQUAL TO SET | • Door open for too long. Allow 24 hours for system to stabilize. |
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| TEMPERATURE | • Warm food added to refrigerator. Allow 24 hours for system to stabilize. |
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| • Defrost cycle is in process. Allow 24 hours for system to stabilize. |
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| FROST OR ICE | • Door left open or package holding door open. |
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| CRYSTALS ON | • Too frequent or too long door openings. |
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| FROZEN FOOD |
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| (Frost within package |
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| is normal.) |
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| SLOW ICE CUBE | • Door may have been left open. |
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| FREEZING | • Turn temperature control to a colder setting. |
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| • Package may be holding door open. |
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| WATER SPURTING | • Newly installed filter cartridge. Run water from the dispenser for |
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| FROM DISPENSER | 1 1/2 gallons (3 mins). |
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| ICE CUBES HAVE | 2OGFXEHVQHHGWREHGLVFDUGHG |
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| ODOR/TASTE | • Ice storage bin needs to be emptied and washed. |
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| • Unsealed packages in freezer may be transmitting odor/taste |
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| to ice cubes. |
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| • Interior of freezer needs cleaning. See Care and Cleaning. |
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| AUTOMATIC | • Icemaker power switch is in the O (off) position. |
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| ICEMAKER | • Water supply turned off or not connected. |
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| DOES NOT WORK | • Freezer too warm. |
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| • Piled up cubes in storage bin may cause icemaker to shut off |
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| too soon. Level cubes by hand. |
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| MOISTURE FORMS | • Not unusual during periods of high humidity. Wipe surface dry. |
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| ON OUTSIDE OF |
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| REFRIGERATOR/FREEZER |
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| MOISTURE | • Too frequent or too long door openings. |
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| COLLECTS INSIDE | • In humid weather, air carries moisture into refrigerator/freezer when |
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| doors are opened. |
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| REFRIGERATOR/ | • Foods with strong odors should be tightly covered. |
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| FREEZER | • Check for spoiled food. |
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| HAS ODOR | • Interior needs cleaning. See Care and Cleaning. |
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| • Defrost water system needs cleaning. |
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| • Keep open box of baking soda in refrigerator/freezer; replace |
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| every 3 months. |
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| INTERIOR LIGHT | • No power at outlet. |
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| DOES NOT WORK | • Light bulb needs replacing. See Call for service. |
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| 0DVWHUOLJKWVZLWFKPD\EHLQWKH2))SRVLWLRQ6ZLWFKWR21 |
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| • The Sabbath Mode Kit may be installed and operating. Turn off Sabbath |
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| Mode device. |
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| DOOR DIFFICULT TO | • Tight door seal is due to pressure equalizing within the refrigerator. |
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| REOPEN IMMEDIATELY | After closing the door, wait |
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| AFTER CLOSING |
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