9.Defects that result from repairs or measures carried out by people who are not qualified or expert or defects that result from the addition of
10.Appliances that are easy to transport may be delivered or sent to the consumer services department. Home repairs are only anticipated for bulky appliances or
11.If the appliances are
a way that removing and replacing them in the place where they are fitted takes more than half an hour, the costs that result therefrom will be charged for. Connected damage caused by these removal and replacement operations will be the responsibility of the user.
12.If, during the guarantee period, repairing the same defect repeatedly is not conclusive, or if the repair costs are considered disproportionate, in agreement with the consumer, the defective appliance may be replaced with another appliance of the same value. In this event, we reserve the right to ask for a financial contribution calculated according to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be extended nor that a new guarantee period begins.
14.We give a twelve month
guarantee for repairs, limited to the same defect.
guarantee/customer service | electrolux | 43 |
15.Except in the event where liability is legally imposed, this declaration of guarantee terms excludes any compensation for damage outside the appliance for which the consumer wishes to assert his rights. In the event of legally admitted liability, compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium.
For exported appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the country concerned and that they can
withstand the local climatic and environmental conditions. For appliances purchased abroad, the user must first ensure that they meet the qualifications required in Belgium.
Our consumer services department is always at your disposal, even after the guarantee period has expired.