Electrolux EWT 12420 W user manual Operating problems, Problems Causes

operating problems 19

Operating problems

Numerous checks were carried out on your appliance before it left the factory. However, should you notice a malfunction, please refer to the sections below before contacting the after-sales service.

Problems					Causes
The	washing		machine		• the appliance isn’t plugged in correctly, the
doesn’t start or doesn’t fill :					electrical installation isn’t working,
					• the lid of your appliance and the drum shutters
					aren’t closed firmly,
					• the programme start command hasn’t been
					properly selected,
					• there is a power failure,
					• the water supply has been cut off,
					• the water inlet tap is closed,
					• the water inlet filters are dirty,
The	appliance		fills	but	• the drainage U-piece is fixed too low (see instal-
empties straight away :					lation section).
The	washing		machine		• the drain hose is blocked or bent,
doesn’t rinse or			doesn’t		• the drainage filter is obstructed,
empty :					• the out of balance detector has been activated :
					washing is unevenly distributed in the drum,
					• the “Drain” programme or “Night Silence Plus”
					or “Rinse hold” option have been selected,
					• the height of the drainage U-piece is unsuitable.
You	have	found		water	• too much detergent has caused foam to over-
around		the	washing		flow,
machine :					• the	detergent	is	unsuitable	for	machine
					washing,
					• the drainage U-piece isn’t attached correctly,
					• the drainage filter hasn’t been put back in
					place,
					• the water inlet hose is leaking.
Wash is unsatisfactory :					• the	detergent	is	unsuitable	for	machine
					washing,
					• there is too much washing in the drum,
					• the wash cycle is unsuitable,
					• there isn’t enough detergent.